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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

It's been very easy and customer friendly, staff has been amazingly helpful and professional in discharging with their duties

During the time I opened a business account the time the staff dedicated in ensuring that I understood correctly information that will be of interest to me is something that made me truly trust that the bank maintains a professional standards Reviewed on: 3rd April 2023

Good

Good bank but someone block my card but they very professionally and opened Reviewed on: 3rd April 2023

Very responsive

Fast at picking up the phone, no long wait times. Helpful and responsive Reviewed on: 3rd April 2023

Very fast and detailed

The creation of my current account was very fast and very detailed, everything was well explained to me Reviewed on: 3rd April 2023

First Class service

Metro bank is without doubt the best high street bank.. open Monday to Sunday , great staff and service .The fact that i lost my card and new i could have one straight away is such a relief. Awesome bank Reviewed on: 3rd April 2023

Great Bank

There is a friendly and welcoming atmosphere when you enter Metro Bank. Reviewed on: 3rd April 2023

Excellent service

All round a great service and a enjoyable bank to be a part of Reviewed on: 3rd April 2023

great bank

first class bank first class bank first class bank first class bank first class bank first class bank first class bank first class bank Reviewed on: 3rd April 2023

Reliable and safe

Metro Bank is one of the best out there. They have top-notch customer service and a security unmat hed by other banking institutions. I would totally recomment opening an account with them Reviewed on: 3rd April 2023

Amazing bank.

Amazing bank. Agile, easy to operate, working every day of the week which helps a lot, although I only used it on the day of opening my account but I understand it is eccentric to know that if you need it they will be available. Reviewed on: 3rd April 2023

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