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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Brilliant

Metro is the way forward All banks should follow Lovely staff very welcoming And fantastic service 100% excellent Reviewed on: 3rd April 2023

Best service with great staff

I'm currently having a account only in metro bank , because they provide a variety of services. Amazing staff who assist you whenever I want . As foreign person , I didn't get embarrassed and I am not . Reviewed on: 3rd April 2023

Very good security

We i first joined metro the first thing i noticed was that it was high security and the customer service was very good.They were able to print a card for me very quickly and easily Reviewed on: 3rd April 2023

Excellent

Amazing bank with amazing team!! Reviewed on: 3rd April 2023

Great bank

Great bank easy set up of new account ! Great banking app Many thanks Reviewed on: 3rd April 2023

Never have any doubts

Always a pleasure with this bank, never any problems Reviewed on: 3rd April 2023

Absolutely bang on smazing

Felt respected, felt like a real person and treated with the utmost attention amazing bank Reviewed on: 3rd April 2023

It's been very easy and customer friendly, staff has been amazingly helpful and professional in discharging with their duties

During the time I opened a business account the time the staff dedicated in ensuring that I understood correctly information that will be of interest to me is something that made me truly trust that the bank maintains a professional standards Reviewed on: 3rd April 2023

Good

Good bank but someone block my card but they very professionally and opened Reviewed on: 3rd April 2023

Very responsive

Fast at picking up the phone, no long wait times. Helpful and responsive Reviewed on: 3rd April 2023

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