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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,579 reviews, last reviewed 13th Jun 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Bank.

4
Correct on line service. Accurate administration. Secure money management. Reviewed on: 3rd April 2023
Pal Kassai's avatar
Pal Kassai

Great bank

5
Always helps when ive got queries Reviewed on: 3rd April 2023
Luke McGirr's avatar
Luke McGirr

Exceptional service!

5
Metro bank is efficient, trustworthy and reliable. My experience as an account holder has and continues to be excellent. Reviewed on: 3rd April 2023
Btrevelyn's avatar
Btrevelyn

Brilliant

5
Metro is the way forward All banks should follow Lovely staff very welcoming And fantastic service 100% excellent Reviewed on: 3rd April 2023
Paul edgell's avatar
Paul edgell

Best service with great staff

5
I'm currently having a account only in metro bank , because they provide a variety of services. Amazing staff who assist you whenever I want . As foreign person , I didn't get embarrassed and I am not . Reviewed on: 3rd April 2023
Saad Bhm12's avatar
Saad Bhm12

Very good security

5
We i first joined metro the first thing i noticed was that it was high security and the customer service was very good.They were able to print a card for me very quickly and easily Reviewed on: 3rd April 2023
Musibau Shonibare's avatar
Musibau Shonibare

Excellent

5
Amazing bank with amazing team!! Reviewed on: 3rd April 2023
Zini's avatar
Zini

Great bank

5
Great bank easy set up of new account ! Great banking app Many thanks Reviewed on: 3rd April 2023
Nina Katz's avatar
Nina Katz

Never have any doubts

5
Always a pleasure with this bank, never any problems Reviewed on: 3rd April 2023
Shannon 's avatar
Shannon

Absolutely bang on smazing

5
Felt respected, felt like a real person and treated with the utmost attention amazing bank Reviewed on: 3rd April 2023
Sharon Rawley 's avatar
Sharon Rawley

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