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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 13th Jun 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easygoing

Always open when I need, local and friendly customer service Reviewed on: 3rd April 2023

Great, thank

Well, please with my account and the service Reviewed on: 3rd April 2023

Best bank

Metrobank staff has been very friendly and helpful. Love that the bank closes late and open on non usual days like Sundays or even Bank Holiday - makes managing my finances with a demanding full time job so much easier. Best rates for my fixed term savings account too compared to other banks. Reviewed on: 3rd April 2023

Very easy to use

Easy and simple to use with good customer service Reviewed on: 3rd April 2023

Open 7 days a week

I like Metro Bank because they open on a Sunday when other banks are shut. Also the founder of Metro Bank was a dog lover like myself and dogs are always welcome and dog treats and water is always offered to my fur baby. Reviewed on: 3rd April 2023

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Not bad but

Serviced the south of England with aplomb. Not so much said for the north or their rate of saving accounts. Reviewed on: 3rd April 2023

Good service overall

They always try their best. Easy to speak with the agent. They are open all days a week. Reviewed on: 3rd April 2023

How all banks should be

Great opening times and replacement cards are printed in store as required there and then ,the online bank app is so easy to navigate 10 out of 10 for service Reviewed on: 3rd April 2023

The Best

From the moment I opened a Metro account I have been supported and can ask any questions I need to. The staff are friendly and always on hand to help me. I would definitely recommend Metro Bank Reviewed on: 3rd April 2023

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