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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Metro bank is indeed the best

Excellent service delivery and it's a bank where all their products and services supercedes all other high Street banks. Reviewed on: 3rd April 2023

Satisfied customer.

I have always had excellent service in every branch I have used. Reviewed on: 3rd April 2023

Best bank and never moved since 16!!

For every time I have had an issue making payments or switching to a current account or forgetting my password, they have immediately helped me on the spot. I’ve never had to wait for service, they do their absolute best. For me working in hospitality I understand people not quite appreciating the work and effort behind the scenes. All I know is they work their butts off and it shows. Very proud to be with metro bank and I can say it will be for a lifetime :) Reviewed on: 3rd April 2023

Easygoing

Always open when I need, local and friendly customer service Reviewed on: 3rd April 2023

Great, thank

Well, please with my account and the service Reviewed on: 3rd April 2023

Best bank

Metrobank staff has been very friendly and helpful. Love that the bank closes late and open on non usual days like Sundays or even Bank Holiday - makes managing my finances with a demanding full time job so much easier. Best rates for my fixed term savings account too compared to other banks. Reviewed on: 3rd April 2023

Very easy to use

Easy and simple to use with good customer service Reviewed on: 3rd April 2023

Open 7 days a week

I like Metro Bank because they open on a Sunday when other banks are shut. Also the founder of Metro Bank was a dog lover like myself and dogs are always welcome and dog treats and water is always offered to my fur baby. Reviewed on: 3rd April 2023

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Not bad but

Serviced the south of England with aplomb. Not so much said for the north or their rate of saving accounts. Reviewed on: 3rd April 2023

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