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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Great bank

Open when & for longer than other banks. You can open an account & receive bank card on same day great bank thanks Reviewed on: 3rd April 2023

Helpful & accessible- great app

Always find the staff in Croydon helpful. Very happy with the app. Highly recommend. Reviewed on: 3rd April 2023

Great service people not robots

Great service always able to speak to a real person. Polite and well trained staff always helpful, great opening hours proper old fashioned service. Reviewed on: 3rd April 2023

Very good bank

Very good bank very good this bank easy to work with and solve everything make fast payments good service Reviewed on: 3rd April 2023

The Best

Been a customer since Autumn 2021 and I am so pleased that I became a customer. This is the best Current Account I have had. Reviewed on: 3rd April 2023

Metro always mobilised

Issues solved within no time that’s how Metro treats their customers with well trained well organised staff and management Reviewed on: 3rd April 2023

Metro bank

Great bank easy to use no fuss. Easy access easy to look at account Reviewed on: 3rd April 2023

Great bank with innovative products

Easy to join, great app services and great array of products. Customer services are always deliver a good standard of customer satisfaction. Reviewed on: 3rd April 2023

Most customer friendly and hassle free bank

As an freshly relocated immigrant, metro bank really made it hassle free for me to open an account with great customer service. I can transfer money to and from my account with ease within seconds. I will prefer Metro Bank over any other bank because of its 7 day work week since I work on weekdays and it becomes a blessing for me to do my banking on weekends. Reviewed on: 3rd April 2023

excellent customer service

They know how to look after their customers. Staff are courteous and very helpful. They do their best to ensure that their customers leave satisfied Reviewed on: 3rd April 2023

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