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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The Best

Been a customer since Autumn 2021 and I am so pleased that I became a customer. This is the best Current Account I have had. Reviewed on: 3rd April 2023

Metro always mobilised

Issues solved within no time that’s how Metro treats their customers with well trained well organised staff and management Reviewed on: 3rd April 2023

Metro bank

Great bank easy to use no fuss. Easy access easy to look at account Reviewed on: 3rd April 2023

Great bank with innovative products

Easy to join, great app services and great array of products. Customer services are always deliver a good standard of customer satisfaction. Reviewed on: 3rd April 2023

Most customer friendly and hassle free bank

As an freshly relocated immigrant, metro bank really made it hassle free for me to open an account with great customer service. I can transfer money to and from my account with ease within seconds. I will prefer Metro Bank over any other bank because of its 7 day work week since I work on weekdays and it becomes a blessing for me to do my banking on weekends. Reviewed on: 3rd April 2023

excellent customer service

They know how to look after their customers. Staff are courteous and very helpful. They do their best to ensure that their customers leave satisfied Reviewed on: 3rd April 2023

Amazing costumer servic

When i had the problem the costumer service always treat me gentle and very friendly Reviewed on: 3rd April 2023

Different to other banka.

When many other banks are closing branches and making it harder to carry out transactions in person at branches Metro banks are bucking the trend, they have online banking like all the other banks but don’t use this as an excuse to constantly close branches. They have a branch in all my local towns in Essex and are open 7 days a week and bank holidays and open all day Saturday not just until 1 like most other banks whci makes life much easier. for customers like myself. Reviewed on: 3rd April 2023

Good

Very good helpful staff ………………. Reviewed on: 3rd April 2023

Great bank

This modern thinking bank is a cut above all the others. so user friendly. That app is great. able to do all what I want when i want. No stress, no going to the bank. Brilliant Reviewed on: 3rd April 2023

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