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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Simple and fast

Great interest rates on savings Reviewed on: 3rd April 2023

Great service

Always available and very helpful Reviewed on: 3rd April 2023

Easy and friendly

Open all week long and always happy to help. I lose my card a lot and being able to get a new one same day is great Reviewed on: 3rd April 2023

Brilliant bank

Brilliant and good staff to work and understand Reviewed on: 3rd April 2023

The best bank

I am really happy with metro bank Reviewed on: 3rd April 2023

Great customer service

Amazing and helpful staff, great opening hours. Why all banks close when you finish work I’ll never understand. Reviewed on: 3rd April 2023

Great bank

Open when & for longer than other banks. You can open an account & receive bank card on same day great bank thanks Reviewed on: 3rd April 2023

Helpful & accessible- great app

Always find the staff in Croydon helpful. Very happy with the app. Highly recommend. Reviewed on: 3rd April 2023

Great service people not robots

Great service always able to speak to a real person. Polite and well trained staff always helpful, great opening hours proper old fashioned service. Reviewed on: 3rd April 2023

Very good bank

Very good bank very good this bank easy to work with and solve everything make fast payments good service Reviewed on: 3rd April 2023

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