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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Ideal bank to use.

Friendly staff, very attentive. Online app very easy to use. And love the coin machine. Reviewed on: 3rd April 2023

Top notch

Very friendly staff always helpful with any problems Reviewed on: 3rd April 2023

The only bank there to help

I have been with Metro bank aound 5 years and I am so impressed. While the other banks lack any kind of customer service Metro bank are always happy to help Reviewed on: 3rd April 2023

Best customer service

Absolute fantastic customer service Reviewed on: 3rd April 2023

Best Bank Ever

Metro bank is the best bank ever! Reviewed on: 3rd April 2023

Great high street bank

They are unlike the traditional high street banks.they make you very welcome and they are always open. Reviewed on: 3rd April 2023

Great banking application

Their banking application is simple and easy to use. Reviewed on: 3rd April 2023

Responsive Helpful Banking

Personalised service exceeding the aspirations you expect from a Bank. Reviewed on: 3rd April 2023

Easy and good bank

I really enjoye be your customer, you got a very good service Reviewed on: 3rd April 2023

Very protective

Excellent bank very good fraud prevention sometimes too good lol Reviewed on: 3rd April 2023

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