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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank

Very good bank if I lost my bank card I would be able to get a new one on the same day Reviewed on: 3rd April 2023

The best bank

It's a very efficient bank, we have everything you need and it works every day so they help their customers who don't have time to resolve their queries on business days. I won't trade for anything else in the UK. Reviewed on: 3rd April 2023

Friendly staff

Whatever my problem be when it comes to banking they have a solution. Reviewed on: 3rd April 2023

Best service and best banking.

Highly recommend this bank and the service they offer. Reviewed on: 3rd April 2023

The Best Bank

Honestly the only place where I can honestly say I always have the best customer service experiences! And they are dog friendly which is the best thing! Reviewed on: 3rd April 2023

Wonderful

Excellent experience with banking always very helpful Reviewed on: 3rd April 2023

Quick, easy and accessable

Everything is so easy with metro from the initial set up to ongoing changes. Nothing ever a problem Reviewed on: 3rd April 2023

Great Banking

Great Banking, easy to bank on line, no charges when using debit card in Europe Reviewed on: 3rd April 2023

Superb Bank, the best!

Wonderful Metro banking experience to date, friendly, helpful and extremely professional. Gone are the days of stuffing banking experiences prior to the Metro Bank, it is like entering a new banking experience Reviewed on: 3rd April 2023

Customer Service

The customer service you receive the branch is very good, they are always helpful & polite. Reviewed on: 3rd April 2023

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