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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Excellent current Account

Very easy to use and great current account. The application process was also straight forward Reviewed on: 3rd April 2023

Nice bank

the best bank in the uk, easy to register, open even on weekends and the advisories are very kind! Reviewed on: 3rd April 2023

The best current account

Flexible banking hours, friendly staff. Reviewed on: 3rd April 2023

Great bank

I have previously been banking with a few other companies and I can say by far metro bank is the best as they are open 7 days late hours and it’s very easy to hear through to them. I do recommend the bank. Reviewed on: 3rd April 2023

Best Bank in terms of service

They are the best bank because of the following grounds: 1. They close really late compared to other banks. I do not need to take any annual leave if i want to visit the bank. 2. Their banking app by far is the best compared to the other apps that I previously used. The fine details totally makes a difference. 3. When you visit and spend in the EU, the exchange rate is totally magnificent. It is real time from the forex market. Reviewed on: 3rd April 2023

Best bank

Very good bank if I lost my bank card I would be able to get a new one on the same day Reviewed on: 3rd April 2023

The best bank

It's a very efficient bank, we have everything you need and it works every day so they help their customers who don't have time to resolve their queries on business days. I won't trade for anything else in the UK. Reviewed on: 3rd April 2023

Friendly staff

Whatever my problem be when it comes to banking they have a solution. Reviewed on: 3rd April 2023

Best service and best banking.

Highly recommend this bank and the service they offer. Reviewed on: 3rd April 2023

The Best Bank

Honestly the only place where I can honestly say I always have the best customer service experiences! And they are dog friendly which is the best thing! Reviewed on: 3rd April 2023

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