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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Customer Service

The customer service you receive the branch is very good, they are always helpful & polite. Reviewed on: 3rd April 2023

Banking

Metro bank have been the best bank that I have been with.The customers service is excellent. OPENING TIMES ARE THE BEST.I When Have to go to the bank,you don't have to wait long to be seen by the staff. Reviewed on: 3rd April 2023

Best Bank Service EVER

I have worked with banks all my life since I was 13 years old and my father gave me a saving account, however, I have never got so much friendly customer service and amazing care of my money anywhere else as I am getting with Metro Bank. I really appreciate and I do truly recommend this Bank and all its services. Best bank ever!!!! Reviewed on: 3rd April 2023

Simply the best

I have been in banking & finance all my working life 35 yrs) and never had a bank (and bank manager) cared so much about its customers Thank you for restoring my faith in customer service Reviewed on: 3rd April 2023

The best bank

Metro bank is a highly recommended bank! Probably the best company I’ve banked with. Very punctual, always happy to help and easily accessible & reachable. I trust metro bank extremely to make sure my account is managed well and I can’t speak the same for any other company. I hope to bank with them forever and further down the line with mortgages, credit cards, businesses accounts etc. Reviewed on: 3rd April 2023

my bank

i’ve had an amazing experience with metro bank and they have helped me a lot. Reviewed on: 3rd April 2023

Great efficient service

Where do you see a bank that you can lose your card pop in to branch and walk out with a new one. This sort of service is what we need in these times where time is money, waiting for products and service can be frustrating. Great service metro I have 2 products with you and I can't fault it. Reviewed on: 3rd April 2023

Really good

Staff are always more than happy to help and talkative when quiet. I really enjoy banking with them and have recommended to various friends and family Reviewed on: 3rd April 2023

Metro bank review

It’s a really good bank only thing is you can’t do online overdrafts Reviewed on: 3rd April 2023

Amazing if you have a bank located nearby

Lovely bank, never had any problems and missing or lost cards can be printed within 5 mins in store. Only a downside if you don’t have a bank nearby. Reviewed on: 3rd April 2023

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