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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Wonderful

Excellent experience with banking always very helpful Reviewed on: 3rd April 2023

Quick, easy and accessable

Everything is so easy with metro from the initial set up to ongoing changes. Nothing ever a problem Reviewed on: 3rd April 2023

Great Banking

Great Banking, easy to bank on line, no charges when using debit card in Europe Reviewed on: 3rd April 2023

Superb Bank, the best!

Wonderful Metro banking experience to date, friendly, helpful and extremely professional. Gone are the days of stuffing banking experiences prior to the Metro Bank, it is like entering a new banking experience Reviewed on: 3rd April 2023

Customer Service

The customer service you receive the branch is very good, they are always helpful & polite. Reviewed on: 3rd April 2023

Banking

Metro bank have been the best bank that I have been with.The customers service is excellent. OPENING TIMES ARE THE BEST.I When Have to go to the bank,you don't have to wait long to be seen by the staff. Reviewed on: 3rd April 2023

Best Bank Service EVER

I have worked with banks all my life since I was 13 years old and my father gave me a saving account, however, I have never got so much friendly customer service and amazing care of my money anywhere else as I am getting with Metro Bank. I really appreciate and I do truly recommend this Bank and all its services. Best bank ever!!!! Reviewed on: 3rd April 2023

Simply the best

I have been in banking & finance all my working life 35 yrs) and never had a bank (and bank manager) cared so much about its customers Thank you for restoring my faith in customer service Reviewed on: 3rd April 2023

The best bank

Metro bank is a highly recommended bank! Probably the best company I’ve banked with. Very punctual, always happy to help and easily accessible & reachable. I trust metro bank extremely to make sure my account is managed well and I can’t speak the same for any other company. I hope to bank with them forever and further down the line with mortgages, credit cards, businesses accounts etc. Reviewed on: 3rd April 2023

my bank

i’ve had an amazing experience with metro bank and they have helped me a lot. Reviewed on: 3rd April 2023

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