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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great efficient service

Where do you see a bank that you can lose your card pop in to branch and walk out with a new one. This sort of service is what we need in these times where time is money, waiting for products and service can be frustrating. Great service metro I have 2 products with you and I can't fault it. Reviewed on: 3rd April 2023

Really good

Staff are always more than happy to help and talkative when quiet. I really enjoy banking with them and have recommended to various friends and family Reviewed on: 3rd April 2023

Metro bank review

It’s a really good bank only thing is you can’t do online overdrafts Reviewed on: 3rd April 2023

Amazing if you have a bank located nearby

Lovely bank, never had any problems and missing or lost cards can be printed within 5 mins in store. Only a downside if you don’t have a bank nearby. Reviewed on: 3rd April 2023

Best Bank

Great services and members are cool too! Reviewed on: 3rd April 2023

Bank

Love this bank,everywhere I go I use metro bank. Reviewed on: 3rd April 2023

Amazing banking and communication.

I have been with metro bank since the start of 2020 and i go abroad quite a lot and often have found it difficult to access money with other bank account I have had in the past. With metro bank, it has all been very simple and easy. There are no complications and it is easy to navigate the app. Anytime I have had any concerns, I have called the allocated branch and they have provided excellent customer service and go above and beyond to help. Reviewed on: 3rd April 2023

A step ahead of others

Customer satisfaction is always your paramount concern. You are not satisfied until your customers are satisfied. Reviewed on: 3rd April 2023

Great Bank

Always friendly and helpful when I go into the bank. Love the opening hours. The app is easy to use. Would highly recommend Reviewed on: 3rd April 2023

Really the best in everyway

Always here and convenient. Customer service is the best. Reviewed on: 3rd April 2023

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