Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

View other Metro Bank products

4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Best Bank

Great services and members are cool too! Reviewed on: 3rd April 2023

Bank

Love this bank,everywhere I go I use metro bank. Reviewed on: 3rd April 2023

Amazing banking and communication.

I have been with metro bank since the start of 2020 and i go abroad quite a lot and often have found it difficult to access money with other bank account I have had in the past. With metro bank, it has all been very simple and easy. There are no complications and it is easy to navigate the app. Anytime I have had any concerns, I have called the allocated branch and they have provided excellent customer service and go above and beyond to help. Reviewed on: 3rd April 2023

A step ahead of others

Customer satisfaction is always your paramount concern. You are not satisfied until your customers are satisfied. Reviewed on: 3rd April 2023

Great Bank

Always friendly and helpful when I go into the bank. Love the opening hours. The app is easy to use. Would highly recommend Reviewed on: 3rd April 2023

Really the best in everyway

Always here and convenient. Customer service is the best. Reviewed on: 3rd April 2023

Easy, simple and thoughtful

Every time i have interacted with metro bank, it’s simple, fast and dealt with no fuss the same day! They are open to dogs, which showed to me how inclusive they are as a brand, and they have always helped me with advice on banking whilst I am there Reviewed on: 3rd April 2023

Very efficient service provider

Each time I use the metro bank online banking for transfer services, it is quick free from any hitch. Metro bank is always there for me 24/7. Reviewed on: 3rd April 2023

Nothing is too much

Brilliant in everything they do. The service is second to none, several staff there on hand for in most cases instant help. Cannot praise them enough. Reviewed on: 3rd April 2023

Excellent In Bank Customer Service.

I Walked into the Metro Bank in Swindon to ask about Opening a Metro Bank Account.! I Walked Out with, not just a Metro Bank Current Account, but also A Metro Bank Current Account Card, that was Printed Inside The Metro Bank itself.! No Long Wait for Royal Mail to Deliver my Metro Bank Current Account Card.! No Other Bank that I have been a Customer of has done that.! Within 10 Days, All my Direct Debits and my Money was Transferred into my New Metro Bank Account.! Excellent Customer Service from the Staff and the Manager at the Metro Bank Branch in Swindon.! I also find the Metro Bank App Very Easy to Use and Understand.! I Highly Recommend Metro Bank.! Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Additions Account
from Barclays 4.38 from 92 reviews
FlexAccount
from Nationwide 4.62 from 1096 reviews
Reward Account
from NatWest 4.64 from 989 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Fixed Rate Cash ISA
from Metro Bank 4.78 from 110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub