Write a review

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

View other Metro Bank products

4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10576)

Friendly staff and easy access

I have always found the staff at my local branch to be helpful. Waiting times are short and they are child friendly which I feel encourages my children to start saving. Reviewed on: 3rd April 2023

Everything you need

Started a savings account for my daughter.. Then onto a young person account.. Now a full account. Process was so quick so easy I didn't have to do hardly anything.. They go above and beyond to help you.. Made my life easier.. Excellent service Reviewed on: 3rd April 2023

Amazing customer service

The staff were very helpful over the phone and managed to resolve my query. Reviewed on: 3rd April 2023

Easy to open, easy to run

Great from opening account and easily managed Reviewed on: 3rd April 2023

Just Amazing service and support !

The thing I love about Metro is they are committed to the high street and want to be a walk in bank whilst also being committed to online banking, such a refreshing attitude that our traditional British banking system should be in awe of. I found opening an account easy and straightforward (including business banking). As a result I have recommended them to many friends and family who I know have opened accounts with them since. Keep up the great work Metro, the high street banking sector is there for the taking as branches close so please keep expanding. Reviewed on: 3rd April 2023

Excellent Banking Services

Being new in UK i find it difficult in process with different banks, When I visited Metro Bank their customer service is so excellent they took care of everything with and explained about documentations which al was very easy I switched my accounts to this bank, have been since 3 months happy with their service. Reviewed on: 3rd April 2023

Best bank

I had a lot of trouble with the 4 main banks when I wanted an account. Metro Bank understood my concerns and made me feel that they appreciated my customer. And that has been the same up to today. I feel important to them and they are straight forward and easy to use and always on the phone if you need them 24/7 what more could you ask for. Reviewed on: 3rd April 2023

Convenience

Banking without the waiting around, always done there and then. Super convenient! Reviewed on: 3rd April 2023

flexibility

easy to bank with Metro Bank, making transactions and quick availability of ATM Card Reviewed on: 3rd April 2023

Excellent service provider

I have had a good experience with them and have great customer service Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Student Bank Account
from HSBC 3.86 from 20 reviews
Current Account
from ICICI Bank 4.12 from 2 reviews
Select current account
from RBS 4.10 from 370 reviews

Want to see more from Metro Bank?

Young Saver
from Metro Bank 4.86 from 392 reviews
Instant Access Savings
from Metro Bank 4.80 from 484 reviews
Fixed Rate Cash ISA
from Metro Bank 4.78 from 110 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub