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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Fantastic Service

Very professional in all aspects. Always left with satisfaction guaranteed. Reviewed on: 3rd April 2023

availability

I like it because it is the only bank that is open all day on weekends Reviewed on: 3rd April 2023

Love this bank

I love this bank the customer service an when I have issues its 1 call to deal with them Reviewed on: 3rd April 2023

Fantastic

Best bank I’ve ever been with great customer service, brilliant opening hours even on Sundays, some branches even have a drive through allowing disabled people great access and customers like myself who payin and withdraw large amounts of money. BEST BANK EVER Reviewed on: 3rd April 2023

Efficient and flexible

I recommend this bank as this is how a bank should be reliable when you need them; and available if there are any issues! Reviewed on: 3rd April 2023

Always there for you helpful and courteous

Been with them for a number of years when lost card can go into branch and get new one straight away no hassle best bank highly recommend Reviewed on: 3rd April 2023

Easy banking

I bank at Metro because it is simple and convenient. Reviewed on: 3rd April 2023

Excellent service and excellent people that work there very helpful

Excellent service and excellent people that work there they r very friendly and nothing is a problem for them to do would very highly recommend this bank to anyone Reviewed on: 3rd April 2023

Best bank

I have recently transferred my personal bank from another well known High Street bank across to Metro bank and the whole process and the way it was managed was 2nd to none... incredible service and open 7 days a week means they are fully committed to their clients which is outstanding and I don't know of any other bank who offer this Tom Davis Reviewed on: 3rd April 2023

Service

Best service in the world. Easy access to best app. Even phone service Reviewed on: 3rd April 2023

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