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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Always there for you helpful and courteous

5
Been with them for a number of years when lost card can go into branch and get new one straight away no hassle best bank highly recommend Reviewed on: 3rd April 2023
Pauline McGee 's avatar
Pauline McGee

Easy banking

5
I bank at Metro because it is simple and convenient. Reviewed on: 3rd April 2023
carol martin-sperry's avatar
carol martin-sperry

Excellent service and excellent people that work there very helpful

5
Excellent service and excellent people that work there they r very friendly and nothing is a problem for them to do would very highly recommend this bank to anyone Reviewed on: 3rd April 2023
Ayshea Watkins's avatar
Ayshea Watkins

Best bank

5
I have recently transferred my personal bank from another well known High Street bank across to Metro bank and the whole process and the way it was managed was 2nd to none... incredible service and open 7 days a week means they are fully committed to their clients which is outstanding and I don't know of any other bank who offer this Tom Davis Reviewed on: 3rd April 2023
Tom Davis's avatar
Tom Davis

Service

5
Best service in the world. Easy access to best app. Even phone service Reviewed on: 3rd April 2023
Jeevandas Kattil Ramadas's avatar
Jeevandas Kattil Ramadas

Always helpful

5
I have always been helped and advised in a professional way possible. Reviewed on: 3rd April 2023
Manuela 's avatar
Manuela

Best bank

5
Quick, convenient, covers all needs at all times 7days a week Reviewed on: 3rd April 2023
Gloria E's avatar
Gloria E

Highly recommend

5
Always happy to help and take time explaining things if not quite understood! X Reviewed on: 3rd April 2023
Jade Butler's avatar
Jade Butler

Amazing

5
Quality banking, easy and understanding all along any problems sorted instantly with no problems. Customer service is exceptional. Reviewed on: 3rd April 2023
RichF92's avatar
RichF92

Friendly staff and easy access

5
I have always found the staff at my local branch to be helpful. Waiting times are short and they are child friendly which I feel encourages my children to start saving. Reviewed on: 3rd April 2023
Chubbyteacher 's avatar
Chubbyteacher

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