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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Customer service

Every time I call for assistance, they respond quickly and politely. I’ve not had any issues with metro bank they should keep up the good work!! Reviewed on: 3rd April 2023

Perfect bank

The best bank to use in country and abroad . No charges on transaction etc. Reviewed on: 3rd April 2023

Metro excellence.

Always there when you need them unlike many other high street Banks. Reviewed on: 3rd April 2023

Very good Bank

I have been a customer of metro bank over many years and am very satisfied with this bank. Very good service and open 7 days a week. Reviewed on: 3rd April 2023

Brilliant

Love this bank open all week great timings to always able to help me with putting money in my bank and help with the app if I get logged out and forget all my details would definitely recommended this bank to people as I have my family and friends Reviewed on: 3rd April 2023

Debit card

I think that it is so handy that you can just go in to the bank if you have lost your card and they print a new card for u there and then it’s exultant . Reviewed on: 3rd April 2023

Great bank

A great bank that are always ready to help with no fuss. Reviewed on: 3rd April 2023

Amazing service and products

I am having safe deposit box and A/C with metro bank from past 4years and I am extremely happy and satisfied with the service. Reviewed on: 3rd April 2023

Fantastic service

Always ready and keen to help, never had a problem that wasn't sorted out immediately Reviewed on: 3rd April 2023

Always reliable

Have had my account a few years never any issues would defo recommend Reviewed on: 3rd April 2023

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