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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro bank

Metro bank is good for all transactions and no server issues Reviewed on: 3rd April 2023

Best Bank

Metro bank easy access. Straight forward no hidden charge Reviewed on: 3rd April 2023

The staff makes the bank

Always helpful whenever I’ve had occasion to call in branch. Accessible when other banks closed. Reviewed on: 3rd April 2023

Easy peasy lemon squeezy

Such an easy and friendly bank to deal with. Everything can be done in branch, even getting a new bank card on the spot!!!! How cool is that. Thank you Metro for making my life easier Reviewed on: 3rd April 2023

Account opening

The flexibility of my account opening was flexible and I didn’t take time. On arriving to the branch in hounslow to get my card, staffs were extremely friendly and the turn around time was quick. I would definitely recommend Metro bank to my friends and family. Reviewed on: 3rd April 2023

Great Ciustomer Service

A very friendly bank with exceptional customer service. Always willing to answer queries. Reviewed on: 3rd April 2023

There for me

I like the fact that I can still go in branch in the evening when I finish work, also after having a small issue with my card I went into my local branch (after work) and had a new card in my wallet within 5 minutes Reviewed on: 3rd April 2023

Great bank

Friendly, approachable and always open Reviewed on: 3rd April 2023

Amazing customer service

When I went in store, they provided me with refreshments and the staff were polite. I got my online banking and card printed to me within 20 mins . I have been to different banks but this was just the best out of them all. Reviewed on: 3rd April 2023

Excellent customer service

Polite friendly helpful staff always happy to assist Reviewed on: 3rd April 2023

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