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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

Best bank for European travel by miles and miles and miles... and miles....

When using my card abroad there are no fees. Best offer from any UK bank. Reviewed on: 3rd April 2023

Excellent facilities

Very nice bank. Quick services. Nice staff Reviewed on: 3rd April 2023

Best Ever

I am really happy and glad that I have an account in this bank as so smooth and straightforward for me.! Easy to use . Reviewed on: 3rd April 2023

Metro bank customer service is excellent

Metro bank is very convenient to bank, because of opening their hours on Sundays. . Reviewed on: 3rd April 2023

One of the best bank accounts

I have recently open my account with them and service they provide. It was so great that’s so helpful plus point about this Bank is open seven days a week and they are so helpful. Reviewed on: 3rd April 2023

Great service

Only normally go into the metro when we have a problem but nothing is to much trouble for the staff they are polite and know exactly which person to send us to to sort out any problems with a wide knowledge of everything very satisfyed when we come out Reviewed on: 3rd April 2023

Great service no fuss banking

I picked metro bank. During covid. Because all the other banks in my area made everyone que up outside, wherever it was wind rain or shine. Old or young. They had no consideration. And were quite rude. But metro bank was indoors, spacious and accomadating. They helped me open up an account. The staff was very polite and attentive, They were very aware of time and apologised if things were running a little slow. The metro bank I use is in Romford. Reviewed on: 3rd April 2023

Best in-store banking experience

when I opened my joint current account along with my wife, we both received an excellent customer service by the branch staff. Received a coffee while waiting to be served and a series of Metro bank gadgets. Current account process did not take long and app is very easy to use. Reviewed on: 3rd April 2023

Amazing service, Amazing bank

They are not your standard 9 to 5 bank which is what makes them so unique and best in class. On the weekend when I need to speak to someone or use their services, they are open and not hiding behind a telephone. The app and online banking makes it so easy and stress free. That's how banking should be. Reviewed on: 3rd April 2023

Best bank

Account opening was super fast and banking services and staff is very nice and polite Reviewed on: 3rd April 2023

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