Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

View other Metro Bank products

4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

One of the best bank accounts

I have recently open my account with them and service they provide. It was so great that’s so helpful plus point about this Bank is open seven days a week and they are so helpful. Reviewed on: 3rd April 2023

Great service

Only normally go into the metro when we have a problem but nothing is to much trouble for the staff they are polite and know exactly which person to send us to to sort out any problems with a wide knowledge of everything very satisfyed when we come out Reviewed on: 3rd April 2023

Great service no fuss banking

I picked metro bank. During covid. Because all the other banks in my area made everyone que up outside, wherever it was wind rain or shine. Old or young. They had no consideration. And were quite rude. But metro bank was indoors, spacious and accomadating. They helped me open up an account. The staff was very polite and attentive, They were very aware of time and apologised if things were running a little slow. The metro bank I use is in Romford. Reviewed on: 3rd April 2023

Best in-store banking experience

when I opened my joint current account along with my wife, we both received an excellent customer service by the branch staff. Received a coffee while waiting to be served and a series of Metro bank gadgets. Current account process did not take long and app is very easy to use. Reviewed on: 3rd April 2023

Amazing service, Amazing bank

They are not your standard 9 to 5 bank which is what makes them so unique and best in class. On the weekend when I need to speak to someone or use their services, they are open and not hiding behind a telephone. The app and online banking makes it so easy and stress free. That's how banking should be. Reviewed on: 3rd April 2023

Best bank

Account opening was super fast and banking services and staff is very nice and polite Reviewed on: 3rd April 2023

Great Service

Quick to respond anytime and replace card Reviewed on: 3rd April 2023

Very nice stuff

You have some problem staff for metro Bank help you quickly and professional Reviewed on: 3rd April 2023

Great personal service

Cannot fault Metro Bank for their personal service, it is extremely helpful and appreciated Reviewed on: 3rd April 2023

Very profissional

My family and I are so happy after choose Metro bank Easy , profissional Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Current Account
from Norwich and Peterborough Building Society 3.77 from 8 reviews
Under 16s account
from Monzo 4.89 from 945 reviews
Student Current Account
from TSB 4.12 from 6 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub