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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Amazing service, Amazing bank

They are not your standard 9 to 5 bank which is what makes them so unique and best in class. On the weekend when I need to speak to someone or use their services, they are open and not hiding behind a telephone. The app and online banking makes it so easy and stress free. That's how banking should be. Reviewed on: 3rd April 2023

Best bank

Account opening was super fast and banking services and staff is very nice and polite Reviewed on: 3rd April 2023

Great Service

Quick to respond anytime and replace card Reviewed on: 3rd April 2023

Very nice stuff

You have some problem staff for metro Bank help you quickly and professional Reviewed on: 3rd April 2023

Great personal service

Cannot fault Metro Bank for their personal service, it is extremely helpful and appreciated Reviewed on: 3rd April 2023

Very profissional

My family and I are so happy after choose Metro bank Easy , profissional Reviewed on: 3rd April 2023

Excellent bank

Excellent service with outstanding services Reviewed on: 3rd April 2023

Awesome Like Oscar Naatu Naatu..

This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Their reputation is well-earned. it is hard to describe the level of professionalism, efficiency and values held by everyone at Metro Bank. Reviewed on: 3rd April 2023

Metro bank

I'm customer with metro bank since 2012, very happy with the service. Reviewed on: 3rd April 2023

Best family bank

Extremely easy to open a card and employees are very friendly and professional. Reviewed on: 3rd April 2023

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