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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy, quick and great service

Set up my account very quickly in a branch, lovely customer service from the Windsor branch! Always happy to help. Reviewed on: 3rd April 2023

online banking

Online banking app is quite bad , doesn’t notify when money comes in so defo recommended adding that Reviewed on: 3rd April 2023

Helpful

The staff are always helpful, friendly and willing to help you. Reviewed on: 3rd April 2023

Reachable when we need (timing and 7days a week very helpful and convenient)

Reachable when we need (timing and 7days a week very helpful and convenient) Reviewed on: 3rd April 2023

Just the best

From opening hours convenience to excellent customer service, Metro Bank is head and shoulders above the rest Reviewed on: 3rd April 2023

Very helpful and friendly

Very helpful and friendly staff Reviewed on: 3rd April 2023

Perfect

Customers always right……………………….. Reviewed on: 3rd April 2023

The best bank in The Uk

-Very good customer service -Safe Reviewed on: 3rd April 2023

Metro bank review

The best bank I have ever used! Always on time to help, never had an issues with metro. I Would recommend metro bank to anyone Reviewed on: 3rd April 2023

Practical bank

Practical bank, open seven days a week and open late so it makes it easier to pop in at your convenience. Reviewed on: 3rd April 2023

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