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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Very helpful and friendly

Very helpful and friendly staff Reviewed on: 3rd April 2023

Perfect

Customers always right……………………….. Reviewed on: 3rd April 2023

The best bank in The Uk

-Very good customer service -Safe Reviewed on: 3rd April 2023

Metro bank review

The best bank I have ever used! Always on time to help, never had an issues with metro. I Would recommend metro bank to anyone Reviewed on: 3rd April 2023

Practical bank

Practical bank, open seven days a week and open late so it makes it easier to pop in at your convenience. Reviewed on: 3rd April 2023

Best & supportive

Staff, App & services are Aristocratic. Reviewed on: 3rd April 2023

Great customer service and open on Sundays!

Every time I’ve visited, I’ve always had a great experience. Staff are friendly and knowledgeable and the best thing is that they are open on Sundays til 5! Having access like this should be the norm Reviewed on: 3rd April 2023

The best

Best bank ever. I've always recommended it! Reviewed on: 3rd April 2023

Customer care, opening hours

In- house staff very helpful, easy access to telephone and app banking. Politeness Reviewed on: 3rd April 2023

Thank you Metro Bank!

I have been banking with Metro with for a number of years now and I have nothing but positive things to say. They have made banking easy and simple and they have brilliant customer service . When using the app, even when there has been technical difficulties, they communicate promptly when there is an issue and work hard to resolve it. In the years that I have been banking with Metro bank, I’ve never had a major issue. Thank you Metro Bank team. You are much appreciated. Reviewed on: 3rd April 2023

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