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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Metro bank is effectively efficient

I lost my card so I went to the Luton branch and within 10 minutes a new card was issued for me. Reviewed on: 3rd April 2023

Simple straightforward online banking

Metro Bank make banking straightforward and simple with their app, which my husband and I use for our joint current account. Tools help us monitor our income and expenditure easily and clearly. Highly recommend Metro Bank to anyone! Reviewed on: 3rd April 2023

Family, friends and fury friend

I love the fact they are so welcoming to all types of people an dog breeds. My mum is in a wheelchair and it such a disabled friendly place. All my family member are with metro since it has become my first and still is my bank. The welcome my german shepherd had was such a positive out look I love taking him everytime I visit. My 5 year old daughter loves the magic money machine as a bounce my whole family enjoys the visit, especially when both child and dog can receive treats it just helps the parent out cause it doesn't make it as boring for them, very appreciated for everything they've done for me and my family Reviewed on: 3rd April 2023

Best bank

Chose this bank and never regretted. Easy to open an account. Love that they branches are open 7 d/w. Always short queues if you call customer services and very helpful. Reviewed on: 3rd April 2023

Best Bank

Easy to use app and good customer service. Reviewed on: 3rd April 2023

No fuss banking

I have never had a problem with Metro Bank. I use online banking all the time. Rarely go into branch. They don’t bombard me with unsolicited email, they leave me alone to manage my account as I see fit. No nonsense, no fuss banking. Reviewed on: 3rd April 2023

Best bank ever

This banking group knows how to look after its customers, from their online banking, the app or in person I find they are better than the other banks I've been with Reviewed on: 3rd April 2023

Great Bank

I have had nothing but Great customer service and if I am in need, they are easy to contact. Great company. Reviewed on: 3rd April 2023

Excellent service

Excellent service and good job Reviewed on: 3rd April 2023

Love Metro!!!

Everything about Metro Bank is amazing, from printing a new card to opening on Sundays. I lost my card while out shopping in Birmingham I cancelled my card on the App and then went into the branch in Birmingham to get a new card which was printed off immediately. Brilliant service and the only Bank I know which opens on Sundays while other banks are closing their branches Metro are open more hours than any other bank. Reviewed on: 3rd April 2023

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