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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Amazing service awesome bank

I came in to gey a current account to set up and it was all done and dusted with 45 minutes with my online banking set up as well!! Absolutely amazing service staff and company 100% would recommend to anyone Reviewed on: 3rd April 2023

Convenient Banking

Metrobank has changed my understanding of convenience in banking. They are readily available online, on phone or in branch, to meet your banking needs. I greatly nominate Metrobank as the best. Reviewed on: 3rd April 2023

That is a great option because if you lore your card you will get a new one in les than 10 min and sometime is vital

I am a massie person and i allways lose my card or forget my password but with metro bank service this is not an extra stress because they get fast into your problem and they r doing theyr best to solve .it Reviewed on: 3rd April 2023

Good service and availability to customers.

Very good service also at weekends. Reviewed on: 3rd April 2023

Excellent people

Very nice and pleaseny environment Reviewed on: 3rd April 2023

Fantastic banking service

After having difficulty setting up an account with my bank for my teenage son, Metro Bank had it sorted in less than an hour. I'm going to move my account, the staff at Metro are friendly and obliging. It's like banks used to be! Reviewed on: 3rd April 2023

Every day bank

A bank thatvisxopen 7 days a week with friendly professional staff. Easy to deal with Reviewed on: 3rd April 2023

Greatest bank ever

So flexible, speedy and always helpful. Reviewed on: 3rd April 2023

Excellent

I have never had an issue with this bank. Everytime I go in their employees are always so lovely and helpful. The coin machine is a bonus. Reviewed on: 3rd April 2023

Great bank

Very easy to use and great customer service every time ive been in would highly recommend Reviewed on: 3rd April 2023

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