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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Thank for your good job its perfect

Its so good for helping costummer for everything Reviewed on: 3rd April 2023

Smart and efficient.

Been banking with Metro for around a year now and can already see a massive difference compared to my regular bank account, love the fact that they are open later than anyone else. Reviewed on: 3rd April 2023

Metro bank is the best,their Customer Service and support is so amazing,they attend to people very good and make you feel so welcome

I have been with metro bank for some years now and all i can say is they’re so amazing.they give all their client kings and queen treatment,the customer service are always ready to help and speaks to you in a way you will understand the help you called for,I’m rating metro bank a Reviewed on: 3rd April 2023

The ultimate Banking experience

Metro bank has amazing customer services and the opening and closing timings are very impressive. They even operate on sundays which gives the best banking service ever Reviewed on: 3rd April 2023

Effortless banking

They can print you a debit card right there in the bank. They're always available to take your call. Wiring cash to your friends or setting up direct debits is so easy. Reviewed on: 3rd April 2023

Open Bank

I have been a metro bank client for 10 years I am very happy with their services. So convenient to have access to the cash counters during the weekend. Amazed to have your bank card printed on the spot Reviewed on: 3rd April 2023

Banking for the people

Out of all the banks i have been with, I’ve got to say Metro has to be the best I’ve experienced! In terms of customer service, opening times, convenience they are on top! Reviewed on: 3rd April 2023

bank for working people

why don't more banks open on Sunday. it's actually so counter productive because people who earn money usually work on weekdays and yet most banks are closed on weekends when we don't work. metro bank is one of the only logical banks out there honestly because they are open on weekends for longer than like 5 hours Reviewed on: 3rd April 2023

My lovly Bank

Fast and correct service.You can quickly and easily contact the Bank by phone, you won't have to wait for hours for them to answer. Reviewed on: 3rd April 2023

Great service!

Cant fault them, always been there to help quickly. Reviewed on: 3rd April 2023

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