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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Excellent survive

Made converting my child’s account to a current account quick and stress free. Also made online banking quick and easy for me which I use all the time Reviewed on: 3rd April 2023

Great all round bank account.

Good for travelling in Europe = great exchange rate. Fine for uk too Reviewed on: 3rd April 2023

Outstanding service

I've all ways received a professional and friendly service from the staff at the Wimbledon branch of metro Bank as has my daughter I have and will always recommend metro to family and friends Reviewed on: 3rd April 2023

The best bank account i have ever had

Excellent customer service from the moment you walk in, I have walked in while waiting for a train and had my card printed in a matter of minutes which saved my entire trip. Also because there are no screens or walls between you and the staff, you get a human experience unlike other banks. I have recommend this bank to many of my friends. Reviewed on: 3rd April 2023

Problem which I am still waiting that it will be solved !

I came to the bank 3 times to open a bank account. one of the Metro bank staff ran an address check when she is not supposed to and due to that, and this prevented me from opening a bank account! I came to the back 2 times asking if they solved the problem and If I can open a bank account now or not but on the two times I went and asked the employee acts that this matter will be their priority and she/he will solve it asap and call me to come and finally open an account (which I originally had in addition to a saving account but I closed the normal and kept the saving) and I haven't heard anything from them and its been 3 weeks now! I don't even want to mention the wrong information each one of the staff gave me their answers to my question don't match! (Metro bank liverpool one) Reviewed on: 3rd April 2023

Thank for your good job its perfect

Its so good for helping costummer for everything Reviewed on: 3rd April 2023

Smart and efficient.

Been banking with Metro for around a year now and can already see a massive difference compared to my regular bank account, love the fact that they are open later than anyone else. Reviewed on: 3rd April 2023

Metro bank is the best,their Customer Service and support is so amazing,they attend to people very good and make you feel so welcome

I have been with metro bank for some years now and all i can say is they’re so amazing.they give all their client kings and queen treatment,the customer service are always ready to help and speaks to you in a way you will understand the help you called for,I’m rating metro bank a Reviewed on: 3rd April 2023

The ultimate Banking experience

Metro bank has amazing customer services and the opening and closing timings are very impressive. They even operate on sundays which gives the best banking service ever Reviewed on: 3rd April 2023

Effortless banking

They can print you a debit card right there in the bank. They're always available to take your call. Wiring cash to your friends or setting up direct debits is so easy. Reviewed on: 3rd April 2023

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