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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The bank everyone will recommend to the friend.

Metro bank makes your banking easier, quicker and reliable. I never has any issues when using Metro bank. Banking app is user friendly, you can make transfer easily without any issues. Branches are open during easily accessible hours and staff is always super friendly and helpful. Reviewed on: 3rd April 2023

Good

Nice bank. Quick deposit 7 days a week Reviewed on: 3rd April 2023

Excellent service

Always friendly and helpful in branch Reviewed on: 3rd April 2023

Metro

I have been with metro bank for a couple of years now. I've never had any issues with my account during this time and when I've attended the bank face to face, I have always had great service from very helpful and polite staff. Reviewed on: 3rd April 2023

Crest current account

Very helpful notification if payments not met with chance to get money in your account to ensure that it will be paid Reviewed on: 3rd April 2023

Excellent survive

Made converting my child’s account to a current account quick and stress free. Also made online banking quick and easy for me which I use all the time Reviewed on: 3rd April 2023

Great all round bank account.

Good for travelling in Europe = great exchange rate. Fine for uk too Reviewed on: 3rd April 2023

Outstanding service

I've all ways received a professional and friendly service from the staff at the Wimbledon branch of metro Bank as has my daughter I have and will always recommend metro to family and friends Reviewed on: 3rd April 2023

The best bank account i have ever had

Excellent customer service from the moment you walk in, I have walked in while waiting for a train and had my card printed in a matter of minutes which saved my entire trip. Also because there are no screens or walls between you and the staff, you get a human experience unlike other banks. I have recommend this bank to many of my friends. Reviewed on: 3rd April 2023

Problem which I am still waiting that it will be solved !

I came to the bank 3 times to open a bank account. one of the Metro bank staff ran an address check when she is not supposed to and due to that, and this prevented me from opening a bank account! I came to the back 2 times asking if they solved the problem and If I can open a bank account now or not but on the two times I went and asked the employee acts that this matter will be their priority and she/he will solve it asap and call me to come and finally open an account (which I originally had in addition to a saving account but I closed the normal and kept the saving) and I haven't heard anything from them and its been 3 weeks now! I don't even want to mention the wrong information each one of the staff gave me their answers to my question don't match! (Metro bank liverpool one) Reviewed on: 3rd April 2023

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