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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best

5
Giving Best services to all customers . Reviewed on: 3rd April 2023

Amazing bank meets all my needs

5
I started banking with Metro Bank around 12 years ago. I have been so impressed with their services every since. I started using Metro bank as I don't work Monday to Friday 9-5 I work shift all different times days and nights, and with Metro Bank opening hours I could always make a trip to the bank and knowing it would be open , even on a Sunday. I was so impressed with Metro Bank I recommended Metro Bank to both of my parents and they took on my recommendation and now bank with Metro Bank and have done so for 10 years or so. When ever I go to store they are so helpful and polite, the change machine is loved by my children. To be honest the friendly staff and the fun with the coin star machine and the candy lolies that they give out to the children makes it a easier time banking. My children actually enjoy coming to my bank with me, but would not go to my girlfriends bank as they say it borning. If I ever i had a problem they sort it out there and then ever on the telephone or in store. I cannot recommend Metro bank enough. 12 years of happy banking. I would never bank with anyone other bank again in my life Reviewed on: 3rd April 2023

Metro bank is the bank to bank with

4
I have never had a bad experience with metro bank i have been with them from a young age,the staff are always so polite and helpful aswell as friendly. They go out of there way to help . There branches are always Kept clean and tidy ,it’s very welcoming . Reviewed on: 3rd April 2023

Bank of performance

5
everything satisfactory similar to the Swistand bank Reviewed on: 3rd April 2023

Amazing banking service

5
The best banking in the world. …!!! Reviewed on: 3rd April 2023

Brilliant bank

5
So easy to use staff always helpful and rhe fact it's open 7 days a week would recommend to anyone well done metro bank Reviewed on: 3rd April 2023

Friendly, straightforward and helpful

5
The team at metro are super helpful and efficient. I have swapped my boyfriend over to them as the mobile banking is so easy to use and there’s lots of branches around. Reviewed on: 3rd April 2023

Very easy and experience was great

5
I really like the Metro bank account because its to easy and very good experience with staff of bank. Reviewed on: 3rd April 2023

Amazing

5
Always helpful when needs never been let down Reviewed on: 3rd April 2023

Great Service

4
Great and quick customer service. Printing cards in store is just a bonus which I really appreciate. Reviewed on: 3rd April 2023

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