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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Best banking service

They have plenty of high street shops which are very well staffed and you can pick up your card straight away. Their banking apps online are easy to use and can manage your account at the push of a button. Any problems you can phone them and rarely left listening to terrible music. Support is available and patience with stressed out customers (me) is very important when calling them. I don't have any negative for them in comparison to some of the long standing ancient banking stalwarts which are disappearing from the streets. Reviewed on: 3rd April 2023

Excellent service

Metro Bank is the best current account I’ve had, modern internet banking, efficient customer service and quick service Reviewed on: 3rd April 2023

I am very satisfied with all the service!

The offices are always open, you have contact with people, not machines! Reviewed on: 3rd April 2023

Fantastic customer service

I opened a Metro bank account. I had never done on line banking I was taken through the whole process. With ease. Reviewed on: 3rd April 2023

A service that people want to use

People that you can talk too. Not a computer Reviewed on: 3rd April 2023

Metro Bank is the best

Metro Bank is among the most convenient and accessible of all the High Street banks. They are also highly personal and friendly. Reviewed on: 3rd April 2023

Workable Metro Bank

I've always had a positive experience with Metro Bank. Reviewed on: 3rd April 2023

Metro bank

Quite decent bank, helped me out when i lost my card Reviewed on: 3rd April 2023

Customer Service

Very happy with overall level of service. Reviewed on: 3rd April 2023

All ways there to help when I need them.

Trouble using my card for a few days went in and they sorted out straight away. Reviewed on: 3rd April 2023

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