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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Workable Metro Bank

I've always had a positive experience with Metro Bank. Reviewed on: 3rd April 2023

Metro bank

Quite decent bank, helped me out when i lost my card Reviewed on: 3rd April 2023

Customer Service

Very happy with overall level of service. Reviewed on: 3rd April 2023

All ways there to help when I need them.

Trouble using my card for a few days went in and they sorted out straight away. Reviewed on: 3rd April 2023

Best bank in town

I have been with this bank for over five years, excellent customer service they are always willing to help and reassure me. I have never had an issue with them this is my main banking company. Reviewed on: 3rd April 2023

Great bank

So reliable and great service 7 days a week, how can you not love that. Reviewed on: 3rd April 2023

Promptitude

When I open a Metro Bank account was one of the quickest thing that I’ve could done in the UK so far . Thanks a lot ! Reviewed on: 3rd April 2023

Smooth banking with Metro

I was sceptical about having a solely online bank account but my expectations have more than been exceeded .. The Metro bank app is user friendly & any information I have needed has been easily accessible .. I have recommended Metro Bank to my family & friends for a safe, secure & user friendly bank .. Thank you very much Metro Reviewed on: 3rd April 2023

Easy account to open and perfect to use as your first bank account

Metro Bank was the first bank I opened a current account with at 16, I’ve been using it since then and I have no complaints, any issues you experience in app can easily be solved either online, in branch or over the phone everytime I’ve needed help I’ve always come away having experienced amazing customer service. There are also a wide range of products available for customers such as ISA’s and other savings accounts. Reviewed on: 3rd April 2023

Metro is Mega

Metrobank is simply amazing! Their online banking is very user-friendly, I can do all my banking transactions such as paying bills and transferring money with ease. Their staff is always polite and accommodating every time I visit a branch. I feel really valued as a customer every time I walk in there! They have a wide range of financial products and services that fit my needs, like their savings accounts with attractive interest rates. Metrobank has definitely earned my trust and I highly recommend them to anyone looking for an exceptional banking experience. Reviewed on: 3rd April 2023

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