Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Metro Bank: Current account reviews

View other Metro Bank products
4.79
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Metro Bank Current account reviews (10580)

Fantastic service and products

5
Very good range of products - high test saving rates on the high street. Easy access with hassle free staff. Highly recommend! Reviewed on: 3rd April 2023
J Lall's avatar
J Lall

Great bank

5
Open when other banks are closed Reviewed on: 3rd April 2023
Susan Anderson's avatar
Susan Anderson

Best bank & service

5
Where do I start… I’ve been banking with Metro Bank for many years, when you walk into the bank it doesn’t feel like your treated as a bank robber, the openness and the lack of screens makes the banking experience feel like your valued. The magic money machines are great my kids love them, it’s a great way to get kids saving! They’ve enjoyed collecting the pin badges over the years too. Love that you can replace your bank card if you lose it without waiting for the postman to arrive. Thank you metro bank for the customer service you lead with! Reviewed on: 3rd April 2023
Donna Atkinson's avatar
Donna Atkinson

Very impressive service

5
Great bank, great service and opening hours that suit everyone. The best bank I've ever been with. Reviewed on: 3rd April 2023
Robert Searle 's avatar
Robert Searle

People friendly bank.

5
When one walks into the bank, there are always real people to greet you. No machines. My husband and I have even been offered coffee, if we have had to wait! Reviewed on: 3rd April 2023
Peter Fitzgerald's avatar
Peter Fitzgerald

So lovely

5
An amazing bank and experience in what they do. The workers are so lovely Reviewed on: 3rd April 2023
Antwi Frederick Kwaku's avatar
Antwi Frederick Kwaku

Great bank

5
Always available when needed, branch services are fantastic and an easy to use app. Everything a bank should be Reviewed on: 3rd April 2023
Jake's avatar
Jake

Very friendly service

5
They provide service seven days which no other banks do very handy friendly service all the time Reviewed on: 3rd April 2023
Saroj Kumari's avatar
Saroj Kumari

Best banking service

5
They have plenty of high street shops which are very well staffed and you can pick up your card straight away. Their banking apps online are easy to use and can manage your account at the push of a button. Any problems you can phone them and rarely left listening to terrible music. Support is available and patience with stressed out customers (me) is very important when calling them. I don't have any negative for them in comparison to some of the long standing ancient banking stalwarts which are disappearing from the streets. Reviewed on: 3rd April 2023
Tina's avatar
Tina

Excellent service

5
Metro Bank is the best current account I’ve had, modern internet banking, efficient customer service and quick service Reviewed on: 3rd April 2023
Waleed khouri's avatar
Waleed khouri

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Metro Bank?

  • Young Savers

    from Metro Bank 4.86 from 392 reviews
    Metro Bank

  • Instant access savings

    from Metro Bank 4.80 from 484 reviews
    Metro Bank

  • Business banking

    from Metro Bank 4.78 from 2237 reviews
    Metro Bank
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill