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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Very good bank

Easy and good bank so I’m very happy Reviewed on: 3rd April 2023

They are open every day and service is very professional and kind

Never have any problem with my bank account, when I need their service they are always on the line. Strongly recommend Reviewed on: 3rd April 2023

Good bank

It’s a very good bank, open till late, easy to access and no fees on holidays yeyyyy Reviewed on: 3rd April 2023

Great bank

Iv been with this bank for almost 8 years , reliable staff are always Friendly in store and how can I forget their late opening hours which has helped in more ways than one . Reviewed on: 3rd April 2023

Easy to bank with

Online banking is so easy, easy to set, transfer between accounts, clear and easy. Reviewed on: 3rd April 2023

Availability

Metro bank is always available physically, customer service and online almost all the time. That is their strong point. Reviewed on: 3rd April 2023

Great

Very easy, customer friendly and always trying to find solutions to issues. Already recommended to couple of friends and received positive feedback from them as well Reviewed on: 3rd April 2023

Excellent service

I have been banking with Metro Bank for a while now and never had any issues. When I visit my local branch there is someone who greets you and points you to the right service desk. Very friendly and helpful staff. Reviewed on: 3rd April 2023

Easy Peasy

Love Metro banking. The app means I rarely need to visit the bank,my account can be run entirely on my phone,but there’s always someone on the end of the phone when I have any problems/queries. Reviewed on: 3rd April 2023

Great opening times great service

Can access bank more easily after work and always helpful Reviewed on: 3rd April 2023

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