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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great bank

Friendly staff even open of a weekend which is very rare now I would highly recommend to friends and family Reviewed on: 3rd April 2023

Never had an issue

Never once had an issue, always fantastic service,100% would recommend, love that it’s open 7 days a week and until late Reviewed on: 3rd April 2023

Great all round banking experience

Open more hours, attentive and knowledgeable staff, no queuing, always accommodating Reviewed on: 3rd April 2023

Great Banking Service

Got this bank while I was a student and kept it ever since. Minimal fees and much easier to deal with than traditional banks. Happy with the service. Reviewed on: 3rd April 2023

The linchpin bank

I joined metro bank last year; not knowing that I will receive my current account card straight away, I work Monday-Saturday however I can still go to the bank on Sunday, interact face to face with friendly staff. Outstanding bank (us)busy working class people needed. Well done you Metro Bank! Thank you! Reviewed on: 3rd April 2023

Makes Traditional Banking Simpke

Best current account provider I’ve encountered since having my first bank account in 1977. They are available whenever I want in store, though I can do mostly everything I need reliably online at any time. Reviewed on: 3rd April 2023

Dedicate staff

appreciate all the staff and look forward to many years banking with (Metro bank)! This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Reviewed on: 3rd April 2023

All a customer needs from a bank

All, we can ask as customers, Metro Bank provides it! Reviewed on: 3rd April 2023

Lovely

Lovely customer service fromm all their staffs. They always dress and behave professionally. Reviewed on: 3rd April 2023

Wonderful and times saver!

The best ever services over all from minor to fraud matter or any issues regardless of your status. The service during Covid (2m rules, mask and keeping the store clean) was outstanding. The most amazing thing is that when most bank struggling with management and fulfilling customers’ needs but metro was the best. Generally, the best customer service all the time Reviewed on: 3rd April 2023

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