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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

The linchpin bank

I joined metro bank last year; not knowing that I will receive my current account card straight away, I work Monday-Saturday however I can still go to the bank on Sunday, interact face to face with friendly staff. Outstanding bank (us)busy working class people needed. Well done you Metro Bank! Thank you! Reviewed on: 3rd April 2023

Makes Traditional Banking Simpke

Best current account provider I’ve encountered since having my first bank account in 1977. They are available whenever I want in store, though I can do mostly everything I need reliably online at any time. Reviewed on: 3rd April 2023

Dedicate staff

appreciate all the staff and look forward to many years banking with (Metro bank)! This bank has an awesome team and a dedicated staff. I am very impressed by their vision, hard work, outstanding performance, and wonferful team-mates. Reviewed on: 3rd April 2023

All a customer needs from a bank

All, we can ask as customers, Metro Bank provides it! Reviewed on: 3rd April 2023

Lovely

Lovely customer service fromm all their staffs. They always dress and behave professionally. Reviewed on: 3rd April 2023

Wonderful and times saver!

The best ever services over all from minor to fraud matter or any issues regardless of your status. The service during Covid (2m rules, mask and keeping the store clean) was outstanding. The most amazing thing is that when most bank struggling with management and fulfilling customers’ needs but metro was the best. Generally, the best customer service all the time Reviewed on: 3rd April 2023

Very good bank

Easy and good bank so I’m very happy Reviewed on: 3rd April 2023

They are open every day and service is very professional and kind

Never have any problem with my bank account, when I need their service they are always on the line. Strongly recommend Reviewed on: 3rd April 2023

Good bank

It’s a very good bank, open till late, easy to access and no fees on holidays yeyyyy Reviewed on: 3rd April 2023

Great bank

Iv been with this bank for almost 8 years , reliable staff are always Friendly in store and how can I forget their late opening hours which has helped in more ways than one . Reviewed on: 3rd April 2023

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