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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Excellent bank. The staff is always ready to help customers

Glad I did, i chose this bank because all the staff are very attentive to the customer. The service is excellent Reviewed on: 3rd April 2023

Just what you want in a bank!

Open late, very quick service, easy to use app for online banking....what more can you ask for?? Reviewed on: 3rd April 2023

Best bank

Metro bank is the best bank and i would 100% recommen it further, when i lost my card metro blocked it and gave me a new one the same day. When i got married I changed my name and they gave me a new card on the same day. When I need to take out a bigger amount of money i don’t need to let them know before hand, i went and they gave it straight away. whilst at other banks you need to let them know from before Reviewed on: 3rd April 2023

Cream of the top

Metro bank is by far the best bank I’ve ever used. My Dad introduced me to them and highly recommended them himself. When I opened my account it didn’t take that long and the staff were all so very helpful and friendly at all times. Which I think makes a big difference and puts you at ease. I got my card straight away and the fact that they are open on Sundays is another bonus. All in all I have no faults at all with this bank. Everything has always run smoothly, just the way it should when you’re dealing with people’s money. I hope they continue in their success. Reviewed on: 3rd April 2023

Convenient service and helpful friendly staff

My whole family of four has current accounts with Metro bank. Online banking is convenient but being able to go in for personal service to get help with debit cards or passwords and opening accounts at the weekend is the main reason for banking with Metro Bank. Reviewed on: 3rd April 2023

Always a good experience

Bank associates are always friendly and willing to help Reviewed on: 3rd April 2023

Best services

Friendly staff and they are open 7 days a week Reviewed on: 3rd April 2023

Lachezar

Excellent service , been customer since 2014 and will continue working with Metro Bank Reviewed on: 3rd April 2023

Customer service A*

App is easy to use- layout it amazing. Customer service is top and love using metro baking! Reviewed on: 3rd April 2023

Convenient

Location is Perfect, especially Tottenham Court Branch. Friendly staff Perfect opening times. Should be like 7stars hotel, 7 stars banking Reviewed on: 3rd April 2023

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