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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

They make banking so simple

I’ve been with metro bank for over 7 years. Nothing is too much trouble. The online banking app is so simple to use and keeps me up to date with my finances. When I’ve needed to phone them I’m never in a long queue and nothing is too much trouble. I’d recommend them to everyone! Reviewed on: 3rd April 2023

Helpful and friendly staff

Helpful and friendly staff who are always helpful and love it how I can get a new card in store rather than waiting for days to get a new one Reviewed on: 3rd April 2023

Very reliable

Easy to use bank.The bank staff are professional and very helpful. Reviewed on: 3rd April 2023

Still looking after customers

When other banks are closing Metro are holding firm good luck Reviewed on: 3rd April 2023

Good service and staff also friendly

Ok very good experience keep it up Reviewed on: 3rd April 2023

Fan for life

The only bank that is all about the customer. Service and convenience are at the heart of everything they do. Head and shoulders above the rest. Reviewed on: 3rd April 2023

Great service

Great service no on hold for ever on phone banking Great in store service , so much better than other banks Reviewed on: 3rd April 2023

Excellent bank

Good 7 day branch Open and listen to person seriously Reviewed on: 3rd April 2023

Excellent customer services

Metro is a bank I can rely on at all time because they are always there for.you when you need them. Reviewed on: 3rd April 2023

Favorite

Metro bank is my favorite. I very like this bank Reviewed on: 3rd April 2023

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