Write a review

Newsletter

Go to business site

Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

View other Metro Bank products

4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Review Metro Bank: Current account now

Help others make smarter decisions by sharing your own experience.

Write a review

Metro Bank Current account reviews (10580)

Very reliable

Easy to use bank.The bank staff are professional and very helpful. Reviewed on: 3rd April 2023

Still looking after customers

When other banks are closing Metro are holding firm good luck Reviewed on: 3rd April 2023

Good service and staff also friendly

Ok very good experience keep it up Reviewed on: 3rd April 2023

Fan for life

The only bank that is all about the customer. Service and convenience are at the heart of everything they do. Head and shoulders above the rest. Reviewed on: 3rd April 2023

Great service

Great service no on hold for ever on phone banking Great in store service , so much better than other banks Reviewed on: 3rd April 2023

Excellent bank

Good 7 day branch Open and listen to person seriously Reviewed on: 3rd April 2023

Excellent customer services

Metro is a bank I can rely on at all time because they are always there for.you when you need them. Reviewed on: 3rd April 2023

Favorite

Metro bank is my favorite. I very like this bank Reviewed on: 3rd April 2023

Excellent service

I always receive friendly helpful service at Metro Bank. I feel like my business matters to them and they will do their very best to make my banking experience with them a positive one! Reviewed on: 3rd April 2023

Service Standards Deteriorated

Mostly branches are served by Internees who are not well verse with Customer Journey experiences. Good number of services are still served over phone calls which are not accessible 24x7. Need significant improvement toward Online Banking Services and compliance procedure for Account opening is overly stressful. Reviewed on: 3rd April 2023

Do you have a different Metro Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Reward Platinum account
from NatWest 4.62 from 452 reviews
Current account
from Citibank 3.18 from 10 reviews
Current account
from Weatherbys Private Bank 0.00 from 0 reviews

Want to see more from Metro Bank?

Young Savers
from Metro Bank 4.86 from 392 reviews
Instant access savings
from Metro Bank 4.80 from 484 reviews
Business banking
from Metro Bank 4.78 from 2237 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub