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Metro Bank: Current account reviews

Name: Current account
Rating: 4.79 (10580 reviews)

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4.79

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

1st class

Amazing Bank branch is always open when you need it even on Sundays Reviewed on: 3rd April 2023

Biggest and best bank in the entire UK

Metro bank has the fastest customer service team ever!!!! Reviewed on: 3rd April 2023

My account

Metro bank is a great bank. I’ve been with metro bank for 7 years now and I have never left. They always are the best at helping me out when ever I call and there overall service is fantastic Reviewed on: 3rd April 2023

Great bank

Responsive, great customer service and the app is great too Reviewed on: 3rd April 2023

Very good bank

I am very happy with this bank. The rate are very good. Reviewed on: 3rd April 2023

Excellent customer service

Always very helpful from day one, no matter how big or small the issue/query the staff are always on point with their help and service. Reviewed on: 3rd April 2023

Always quick response

Strong security of my bank account, always refund suspicious transaction. Print new card emediately with personal chosen PIN Reviewed on: 3rd April 2023

Current Account Review

I have had a positive experience with my current account. I have been using my account for over a year now and have never encountered any major issues. The account offers a good range of features, such as online banking and mobile app, which make managing my finances more convenient. One thing I appreciate about the bank's current account is its transparency. They provide clear information about fees and interest rates, so there are no hidden surprises. The account is extremely easy to set up I opened one within an hour and had my card in my hand on the same day While the mobile app is generally user-friendly and convenient to use, I have noticed a few glitches in the past. Occasionally, the app doesn't display the correct balance, which can be frustrating. However, this is a minor issue, and the bank usually resolved after a couple minutes Overall, I am very satisfied with the current account services Reviewed on: 3rd April 2023

They make banking so simple

I’ve been with metro bank for over 7 years. Nothing is too much trouble. The online banking app is so simple to use and keeps me up to date with my finances. When I’ve needed to phone them I’m never in a long queue and nothing is too much trouble. I’d recommend them to everyone! Reviewed on: 3rd April 2023

Helpful and friendly staff

Helpful and friendly staff who are always helpful and love it how I can get a new card in store rather than waiting for days to get a new one Reviewed on: 3rd April 2023

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