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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The no problem bank

I have not had a problem with Metro bank unlike 3 of the high street banks which took a year to update records. Reviewed on: 3rd April 2023

Amazing service

Amazing customer service and to me its the best bank in Uk Reviewed on: 3rd April 2023

Very user friendly bank

Very user friendly online banking system. Extremely easy to set up account online. Fantastic business hours to go into the bank on weekends which is rare! Even open Sundays. Bonus! Well done Metro Reviewed on: 3rd April 2023

Excellent

Fastest to sort out your issues and easy way to deposit. Thanks!! Reviewed on: 3rd April 2023

Excellent service

Lost my wallet went into the branch, within 10 minutes I hady new cards Reviewed on: 3rd April 2023

Really easy to set up and fast service

Bank has been nothing but amazing since it set it up. Everything including the app is easy to use and organise Reviewed on: 3rd April 2023

Amazing banking system

Opening my account with Metro was hassle free and all done online. The App is really easy to use and I have 24 hour access to my account and more importantly my money. Customer service In brand is really relaxed and friendly. I would highly recommend this bank Reviewed on: 3rd April 2023

Great Bank

I have been with Metro Bank for years and have always found them to be very helpful. This is a great bank to deal with. Reviewed on: 3rd April 2023

The best customer service

Always here for me I'm disabled person with difficult to stand for long . They are always giving me support Reviewed on: 3rd April 2023

Fair & Clear Banking for the people!

I joined metro after hearing great reviews about them… the app is brilliant, showing my spending habits ect,.. I also love how easy the app is easy to navigate, and the wee shake to log out… the metro customer support is 1st class also!! Proud to be a customer! Reviewed on: 3rd April 2023

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