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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The most Reliable Bank best ever..

My experience so far about metro Bank was too amazing the most Reliable Bank that you use for your lifetime, in times of security system, supportive, problem solved when you walk in to the bank face to face even the closing time is up or passed they we make sure your problem was easily solved before you leave No delay of time you even take a coffee or water if you wish and even asked you are you satisfied by there service before you go, even customers care team on phone 24/7 there always ready to listen to you and help you. metro Bank always open on Sunday to give you the best perfectly service you need, I have been waiting for a day like this to give my experience about the number one Bank my whole family have passion for life.. take it or you slide it metro Bank was very Reliable for me or anyone out there.. Reviewed on: 3rd April 2023

Top class service

Love the opening hours . Love the customer service . Love the free pens Reviewed on: 3rd April 2023

Amazing bank

They have the odd issue with the app going down but I that’s gets handled quickly and can’t fault anything else really friendly and polite and helpful Reviewed on: 3rd April 2023

The bank is safe to every one

Staff are very friendly the bank is safe to every individual Reviewed on: 3rd April 2023

Best Bank

Offer best services for every single bank account type! Reviewed on: 3rd April 2023

Best bank

The best bank,is open 7 days a week,very quick in all the transactions,very helpful people working at the bank,really good customer service and very knowledgeable and very helpful, Reviewed on: 3rd April 2023

Brilliant

Superb service and always there to help Reviewed on: 3rd April 2023

Miss Ayah Mosawi

Metro has always been very easy to access and the staff members are always happy to help. Everything is fast and efficent. Reviewed on: 3rd April 2023

Good bank

Best bank definitely recommend I joined year ago no problems 10/10 Reviewed on: 3rd April 2023

Amazing app and easy to understand everything

Metro bank makes everything easy to understand. And I like the layout of the app which makes navigating through the app really easy peasy Reviewed on: 3rd April 2023

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