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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Great bank.

Easy to bank with and very good customer service when needed. Reviewed on: 3rd April 2023

Best Bank by Far

Best Bank by far , friendly knowledgeable staff , Bank card given as soon as you open your accounts ( no waiting for it to be delivered by post ) and opening hours / days are superb.. online app is great , shame there’s not more Metro Banks around need more in the South West … Reviewed on: 3rd April 2023

Excellent

One of the best for customer service, always prompt and efficient. I always get my queries resolved quickly and professionally. Reviewed on: 3rd April 2023

Wouldn't change for another

When I needed to open an account four banks turn me down and I lost a lot of time. Then I stumbled upon a Metro Bank branch in Chiswick, got in and was done in 40 minutes. Since then didn't have any problems. The staff in every branch are very pleasant and the service they provide is very professional and quick. Recommended them to couple of friends who didn't have a bank account. Reviewed on: 3rd April 2023

Best banking in every service

Metro Bank is an amazing bank among others because it’s service is very quick and pro. A friendly bank with every customer satisfaction and service delivery. Thank you metro bank…Hope serve us more with lots of excited offers and smart banking… Reviewed on: 3rd April 2023

Best bank, going

At the time for me it was pretty good opening the account, benefits of getting your card on the spot. Reviewed on: 3rd April 2023

The best bank in UK

Easy to use and good working time Reviewed on: 3rd April 2023

Great Bank

Very efficient and great to bank with. Reviewed on: 3rd April 2023

Easy banking

Every branch of Metro banking that I have entered has always been very professional. Form setting up my account to getting statements and information about my account when trying to log back into my online banking the staff haven been kind and quick. Never having to worry about what is going on with my money. Metro bank is a must bank for me Reviewed on: 3rd April 2023

Very good

Good services,always help bank working late and week end Reviewed on: 3rd April 2023

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