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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best

Good customer service. Very helpful and very kind. Happy to be a account with Metro Bank Reviewed on: 3rd April 2023

Everything a modern bank should be

Music, coffee, comfy chairs so you'll be best placed for the appropriate and accurate information on the product you need. Reviewed on: 3rd April 2023

Customer oriented bank

Excellent customer oriented bank. Reviewed on: 3rd April 2023

The phenomenal Metro bank

It was warm and friendly environment. The staff are extremely good at customer service skills. It was much easy accessible to have as a bank than other banks. Reviewed on: 3rd April 2023

Banking with metro bank

I’ve been banking with metro bank for years and I’ve enjoyed every single year. I started off as a child and opening the account with my mum was so easy, very simple process and all the staff were so helpful. Now I’m an adult and I’ve been able to open an instant access savers account that works together with my debit account. The metro bank app makes things so easy, easy to send people many aswell. I really recommend banking with metro bank! Reviewed on: 3rd April 2023

Great

I’ve had an account with metro bank for a while now and they are by far the best. The staff are very helpful & friendly also the opening hours are great to. My local branch looks very welcoming unlike others. Reviewed on: 3rd April 2023

Great bank, very professional

Every time I deal with the bank or go to the bank. Everyone and everything is simple. They are very helpful and polite. The online features are easy to use. Reviewed on: 3rd April 2023

Favourite bank

I am very happy as I am having account with the Metro bank. They have fantastic trained staff. There services are brilliant. Reviewed on: 3rd April 2023

Happy to have all account access under one account

I love the fact i can access my current account and my childrens savers accounts under one app. Reviewed on: 3rd April 2023

Great Bank

Great service , fantastic app and if any problems staff at any branch always helpful. Reviewed on: 3rd April 2023

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