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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The best bank in UK

Easy to use and good working time Reviewed on: 3rd April 2023

Great Bank

Very efficient and great to bank with. Reviewed on: 3rd April 2023

Easy banking

Every branch of Metro banking that I have entered has always been very professional. Form setting up my account to getting statements and information about my account when trying to log back into my online banking the staff haven been kind and quick. Never having to worry about what is going on with my money. Metro bank is a must bank for me Reviewed on: 3rd April 2023

Very good

Good services,always help bank working late and week end Reviewed on: 3rd April 2023

Banking done right

Personally Metro bank is by far the best experience I’ve ever had when looking for a company to trust with your financial earnings. Not only are they extremely modern offering a plethora of services 7 days a week with incredibly easy to use online banking in addition to the most dedicated, patient and friendly staff I have ever come across. Reviewed on: 3rd April 2023

Best

Good customer service. Very helpful and very kind. Happy to be a account with Metro Bank Reviewed on: 3rd April 2023

Everything a modern bank should be

Music, coffee, comfy chairs so you'll be best placed for the appropriate and accurate information on the product you need. Reviewed on: 3rd April 2023

Customer oriented bank

Excellent customer oriented bank. Reviewed on: 3rd April 2023

The phenomenal Metro bank

It was warm and friendly environment. The staff are extremely good at customer service skills. It was much easy accessible to have as a bank than other banks. Reviewed on: 3rd April 2023

Banking with metro bank

I’ve been banking with metro bank for years and I’ve enjoyed every single year. I started off as a child and opening the account with my mum was so easy, very simple process and all the staff were so helpful. Now I’m an adult and I’ve been able to open an instant access savers account that works together with my debit account. The metro bank app makes things so easy, easy to send people many aswell. I really recommend banking with metro bank! Reviewed on: 3rd April 2023

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