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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Best bank!

- Great customer service - Open till late - Very helpful staff - Quick response times Reviewed on: 3rd April 2023

Very good bank

Always reliable and quick to sort any problems Reviewed on: 3rd April 2023

Great bank

Opening a account is very easy and convenient you can collect your card as soon as you get a account from the nearest branch and u create your own pic best bank ever Reviewed on: 3rd April 2023

Good service and 7 days open.

First bank registered when i came to uk and still sticking with Metro as services are amazing. Reviewed on: 3rd April 2023

best service

The service of Metro bank is pretty good, especially customer’s safety. And it’s also convenient to use the app of Metro bank. Reviewed on: 3rd April 2023

Always there

Always there with a helping hand Reviewed on: 3rd April 2023

Great customer service

Always great service and available when I need them Reviewed on: 3rd April 2023

Excellent bank

Metro bank has excellent customer service, friendly and professional staff. Very stylish and clean Reviewed on: 3rd April 2023

10/10 services and would readily recommend to others

Been with Metro over a year now and always had top tier service. Any dramas or problems just drop in the bank and they're always happy to help. Fast and friendly service which always feels genuine and honest, not like they're just trying to sell you more of their services/products. Already recommended to friends and family with several of them signing up and also enjoying the Metro Bank. 10/10, easily the best bank I've been with Reviewed on: 3rd April 2023

Best bank in the world

Very fast in replying their customers Reviewed on: 3rd April 2023

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