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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Always there

Always there with a helping hand Reviewed on: 3rd April 2023

Great customer service

Always great service and available when I need them Reviewed on: 3rd April 2023

Excellent bank

Metro bank has excellent customer service, friendly and professional staff. Very stylish and clean Reviewed on: 3rd April 2023

10/10 services and would readily recommend to others

Been with Metro over a year now and always had top tier service. Any dramas or problems just drop in the bank and they're always happy to help. Fast and friendly service which always feels genuine and honest, not like they're just trying to sell you more of their services/products. Already recommended to friends and family with several of them signing up and also enjoying the Metro Bank. 10/10, easily the best bank I've been with Reviewed on: 3rd April 2023

Best bank in the world

Very fast in replying their customers Reviewed on: 3rd April 2023

Amazing staff

Really polite great service quick and easy only bank i want to be with ! Reviewed on: 3rd April 2023

Best bank

Is the best bank , they open an account straight away plus I had my card on the same day which was amazing. Reviewed on: 3rd April 2023

Coment

Very good service and I'm very satisfied Reviewed on: 3rd April 2023

I have recommend Metro Bank to a few friends who have now become satisfied customers.

Best bank I've dealt with would and have recommend them Reviewed on: 3rd April 2023

Supercalifragilisticexpialidocious

The whole experience has been wonderful, friendly staff, user friendly website. Couldn't be happier. Reviewed on: 3rd April 2023

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