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Metro Bank: Current account reviews

4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

My first and last Bank in the uk

5
When I came first to the uk 4 and half years ago from Germany I was struggling to find a bank and metro bank was the only one who gave me a bank account since then I’m with them happy and satisfied with there service and I’m looking forward to stay another 4 years with them Reviewed on: 3rd April 2023

Top notch

5
1st class service all the way all the time. Must be number one in the world Reviewed on: 3rd April 2023

Friendly and helpful Always

5
We had always brilliant service in the bank. I prefere to talk to someone face to face then online. They have been always very helpful and give us a good advice. Reviewed on: 3rd April 2023

Very effective

5
They are always there for the customers Reviewed on: 3rd April 2023

EASY BANKING

5
Nice and easy banking and great service Reviewed on: 3rd April 2023

The Best

5
Have been with metro Bank for about seven years. Excellent customer service and very pleased that they are open seven days a week. Overall they are the best bank I have used. Can recommend them 100% if you are thinking of moving to another bank, Reviewed on: 3rd April 2023

Excellent Service and facilities

5
A fantastic banking organization that provides is customers with premium facilities such as In-store card issues, safe deposit facilities, long opening hours, and open 7 days a week. Reviewed on: 3rd April 2023

ahh

5
ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hh Reviewed on: 3rd April 2023

Best bank I have been with

5
Metro have the best customer service they are always quick to solve any problems I have. Not only this but they have given me the best financial advice compered to the other 2 banks I have an account with. Do for Me I love metro bank and highly recommend them especially for younger people like me. Reviewed on: 3rd April 2023

Very good

5
a very good bank with competent employees and a very good work schedule Reviewed on: 3rd April 2023

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