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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Brilliant bank

Nothing is ever a problem a pleasure to deal with Reviewed on: 3rd April 2023

Great Service

Ever since I opened my current account with Metro Bank I have always had excellent service, when my previous building society even refused me a separate account when I had been with them for nearly 40yrs. They wouldn’t even tell why they refused. Metro Bank got me an accountant on the same day with a debit card. Brilliant Reviewed on: 3rd April 2023

Highly recommended

Highly recommended for the fact they are open 7 days and longer hours. Great customer services Reviewed on: 3rd April 2023

Best Bank by Miles

It's a pleasure to visit Metro Bank in person, all the staff are friendly, knowledgeable, understanding and patient. Nothing is too much for them, simply...the best efficient service with a smile! Reviewed on: 3rd April 2023

Quick and easy

Metro bank is east to use with minimal complications. Whenever I feel stuck or have a question , speaking on the phone or even popping down to my local branch is helps as the staff are helpful Reviewed on: 3rd April 2023

My first and last Bank in the uk

When I came first to the uk 4 and half years ago from Germany I was struggling to find a bank and metro bank was the only one who gave me a bank account since then I’m with them happy and satisfied with there service and I’m looking forward to stay another 4 years with them Reviewed on: 3rd April 2023

Top notch

1st class service all the way all the time. Must be number one in the world Reviewed on: 3rd April 2023

Friendly and helpful Always

We had always brilliant service in the bank. I prefere to talk to someone face to face then online. They have been always very helpful and give us a good advice. Reviewed on: 3rd April 2023

Very effective

They are always there for the customers Reviewed on: 3rd April 2023

EASY BANKING

Nice and easy banking and great service Reviewed on: 3rd April 2023

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