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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

The Best

Have been with metro Bank for about seven years. Excellent customer service and very pleased that they are open seven days a week. Overall they are the best bank I have used. Can recommend them 100% if you are thinking of moving to another bank, Reviewed on: 3rd April 2023

Excellent Service and facilities

A fantastic banking organization that provides is customers with premium facilities such as In-store card issues, safe deposit facilities, long opening hours, and open 7 days a week. Reviewed on: 3rd April 2023

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ahhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh hh Reviewed on: 3rd April 2023

Best bank I have been with

Metro have the best customer service they are always quick to solve any problems I have. Not only this but they have given me the best financial advice compered to the other 2 banks I have an account with. Do for Me I love metro bank and highly recommend them especially for younger people like me. Reviewed on: 3rd April 2023

Very good

a very good bank with competent employees and a very good work schedule Reviewed on: 3rd April 2023

Great personal experience

Very impressive bank. Well organised and great products. I think the other big banks have forgotten about customer experience Reviewed on: 3rd April 2023

Excellent

Very easy to set up bank account online , as I new customer I’ve been very pleased with the service Reviewed on: 3rd April 2023

Best Bank in the UK

They are always there whenever i need them, quick and efficient banking. They have spots all around London which is very convenient for me whenever i need to pay them a visit (which i rarely have to because they are an amazing bank). Reviewed on: 3rd April 2023

All-in-one solution for every day customer

I chose the Metro bank as at that time they offered free cash withdrawals within EU as I believe. What I love the most is that you are given a new debit card within 15 minutes after asking for one in the store, staff is always friendly and they are open early till late. Waiting times for your clerk are also short and you are being given great service. Reviewed on: 3rd April 2023

Great service from a bank !

Open all week .. not closing branches .. simple really ! Reviewed on: 3rd April 2023

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