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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

All-in-one solution for every day customer

I chose the Metro bank as at that time they offered free cash withdrawals within EU as I believe. What I love the most is that you are given a new debit card within 15 minutes after asking for one in the store, staff is always friendly and they are open early till late. Waiting times for your clerk are also short and you are being given great service. Reviewed on: 3rd April 2023

Great service from a bank !

Open all week .. not closing branches .. simple really ! Reviewed on: 3rd April 2023

Great app

This banking group is fantastic the app for banking is great. Always helpful and great for information that is needed. Reviewed on: 3rd April 2023

Best the best

Very nice employees and very professional Reviewed on: 3rd April 2023

Great customer services, Always friendly

I'm really happy with the service that METRO Bank PROVIDES, they don't delay time when handling busy hours. Very fast service amd always there to help woth a smile highly recommend joing woth metro bank literally takes less Than few mins to sign up with your card to your doorstep in just a few days and it's online service is soo easy to use not complicated at all. Reviewed on: 3rd April 2023

Excellent customer service

Very impressed with the customer service and would highly recommend to friends. Reviewed on: 3rd April 2023

Metro Bank. Love them!

Compared to the usual suspects this bank brings a welcoming air to banking. Ever helpful and not hiding behind computer talk. Very easy to talk to real people. Proper banking. Reviewed on: 3rd April 2023

Good Service

cards are printed in any branch. Reviewed on: 3rd April 2023

Excellent service, always available

Open 7 days a week. Excellent service. Reviewed on: 3rd April 2023

I have shared with family

Great Customer Service when I've called with issues it's fixed, Nothing is too much to help Reviewed on: 3rd April 2023

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