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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10580 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10580)

Great app

This banking group is fantastic the app for banking is great. Always helpful and great for information that is needed. Reviewed on: 3rd April 2023

Best the best

Very nice employees and very professional Reviewed on: 3rd April 2023

Great customer services, Always friendly

I'm really happy with the service that METRO Bank PROVIDES, they don't delay time when handling busy hours. Very fast service amd always there to help woth a smile highly recommend joing woth metro bank literally takes less Than few mins to sign up with your card to your doorstep in just a few days and it's online service is soo easy to use not complicated at all. Reviewed on: 3rd April 2023

Excellent customer service

Very impressed with the customer service and would highly recommend to friends. Reviewed on: 3rd April 2023

Metro Bank. Love them!

Compared to the usual suspects this bank brings a welcoming air to banking. Ever helpful and not hiding behind computer talk. Very easy to talk to real people. Proper banking. Reviewed on: 3rd April 2023

Good Service

cards are printed in any branch. Reviewed on: 3rd April 2023

Excellent service, always available

Open 7 days a week. Excellent service. Reviewed on: 3rd April 2023

I have shared with family

Great Customer Service when I've called with issues it's fixed, Nothing is too much to help Reviewed on: 3rd April 2023

Helpful and uncomplicated

Really lovely staff, very quick and efficient, never had an issue Reviewed on: 3rd April 2023

Best 247 bank that is local

Metro is available by phone in 5 rings! Curious staff go the extra mile,even in shop which I can get counter service 7 days a week! No other bank does that! Well done! Reviewed on: 3rd April 2023

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