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Metro Bank: Current account reviews

Name: Current account
Rating: 4.81 (10581 reviews)

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4.81

Based on 10,581 reviews, last reviewed 20th Aug 2026

100% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Friendly bank

Lovely friendly bank very welcoming easy to talk to about financial issues . Reviewed on: 3rd April 2023

Service

Every thing is great at the bank and online services. Good app security is also great. Reviewed on: 3rd April 2023

Best Bank around

Super service , customer facing, nothing is too much trouble . Reviewed on: 3rd April 2023

Yona

Great customer service, mobile app very esay to use. Reviewed on: 3rd April 2023

The best bank

They are the best bank, evryvtime when i need help or some proplem they help me. Reviewed on: 3rd April 2023

Have always been great for me!

Having set up my current account in the first lockdown, I expected difficulties along the way but haven't had any. Very straightforward and fantastic customer service whenever I have called them up, especially with security concerns! Reviewed on: 3rd April 2023

Best bank

Metro bank has the best customer service They’re even open on a Sunday Absolutely brilliant Reviewed on: 3rd April 2023

Review

Amazing experience great customer service all around a good bank and never had one problem but if I did they would sort it straight away Reviewed on: 3rd April 2023

Quick service

I was very surprised when I lost my card that I was able to renew it and get the card on the same day Reviewed on: 3rd April 2023

Fast and easy

Very fast and easy to open and manage account Reviewed on: 3rd April 2023

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