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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Bank around

Super service , customer facing, nothing is too much trouble . Reviewed on: 3rd April 2023

Yona

Great customer service, mobile app very esay to use. Reviewed on: 3rd April 2023

The best bank

They are the best bank, evryvtime when i need help or some proplem they help me. Reviewed on: 3rd April 2023

Have always been great for me!

Having set up my current account in the first lockdown, I expected difficulties along the way but haven't had any. Very straightforward and fantastic customer service whenever I have called them up, especially with security concerns! Reviewed on: 3rd April 2023

Best bank

Metro bank has the best customer service They’re even open on a Sunday Absolutely brilliant Reviewed on: 3rd April 2023

Review

Amazing experience great customer service all around a good bank and never had one problem but if I did they would sort it straight away Reviewed on: 3rd April 2023

Quick service

I was very surprised when I lost my card that I was able to renew it and get the card on the same day Reviewed on: 3rd April 2023

Fast and easy

Very fast and easy to open and manage account Reviewed on: 3rd April 2023

Great banking service

With late opening hours everyday of the week it’s great to be able to go into the branch when I need to and also be able to help my kids with their accounts when working full time. A rare presence on the high street, just need one in Newcastle so my daughter can access whilst at Uni. Reviewed on: 3rd April 2023

Excellent hours

Opening hours are brilliant as is online banking. If, unusually, I need to ring it is easy to speak to an advisor without having to listen to countless messages. Reviewed on: 3rd April 2023

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