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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Easy and reliable

I’ve never had a problem with metro bank! Always available when I’ve needed support and very easy to used. Preventing stressful transactions!!! Reviewed on: 3rd April 2023

Amazing bank

Never had a problem they are always there to help Reviewed on: 3rd April 2023

For 13 years this has been my bank and I will never leave

Where do I start?! There are so many good things about metro Bank it’s hard to know! I’ll go with how I recommend this to people in real life…. “The branches are open 7 days a week, you only ever have to speak to one operator on the phone no matter what! They don’t pass you from pillar to post like other banks. I got a free umbrella and a sandwich toaster when I signed up, both of which I still use 13 years later! If you lose you card you can pop in and get another within 5 minutes (which has saved me a number of times from being stuck in the mall car park!). Bounced direct debit? One off charge which is minimal! Transfers in seconds in or out AND THE BEST BIT………THEY LET DOGS IN AND HAVE DOG BISCUITS!!!!! I will never change banks, EVER. GO AND GET AN ACCOUNT…you won’t look back. Reviewed on: 3rd April 2023

Metro Bank all the way!

I’ve been with Metro bank for so many years I don’t even remember how long. I moved over pretty soon after the bank launched. The service is brilliant and I have recommended it to everyone I know. Reviewed on: 3rd April 2023

The fastest and best bank

Metro bank is the best for all services they are quick, polite and friendly Reviewed on: 3rd April 2023

Best bank I've ever had

I've had both personal and business accounts with metro Bank and I've not had any issues. Reviewed on: 3rd April 2023

AAA services

Metro bank so much easy to use and get help if there any problems unlike most other bank you have to wait week to get help but metro sorts the problem out ASAP Reviewed on: 3rd April 2023

Best

Highly recommend Metro bank. The customer is very kind, friendly and respectful. I have been with metro for a year and so so far the best bank in the United Kingdom Reviewed on: 3rd April 2023

Great service

The staff are very helpful and go the extra mile. The app is so easy to use. Best decision I ever made to change banks. Reviewed on: 3rd April 2023

Great Service

Great overall service , handy and long opening hours, innovative drive through service , excellent customer service Reviewed on: 3rd April 2023

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