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Metro Bank: Current account reviews

4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Great banking service

5
With late opening hours everyday of the week it’s great to be able to go into the branch when I need to and also be able to help my kids with their accounts when working full time. A rare presence on the high street, just need one in Newcastle so my daughter can access whilst at Uni. Reviewed on: 3rd April 2023

Excellent hours

5
Opening hours are brilliant as is online banking. If, unusually, I need to ring it is easy to speak to an advisor without having to listen to countless messages. Reviewed on: 3rd April 2023

Easy and reliable

5
I’ve never had a problem with metro bank! Always available when I’ve needed support and very easy to used. Preventing stressful transactions!!! Reviewed on: 3rd April 2023

Amazing bank

5
Never had a problem they are always there to help Reviewed on: 3rd April 2023

For 13 years this has been my bank and I will never leave

5
Where do I start?! There are so many good things about metro Bank it’s hard to know! I’ll go with how I recommend this to people in real life…. “The branches are open 7 days a week, you only ever have to speak to one operator on the phone no matter what! They don’t pass you from pillar to post like other banks. I got a free umbrella and a sandwich toaster when I signed up, both of which I still use 13 years later! If you lose you card you can pop in and get another within 5 minutes (which has saved me a number of times from being stuck in the mall car park!). Bounced direct debit? One off charge which is minimal! Transfers in seconds in or out AND THE BEST BIT………THEY LET DOGS IN AND HAVE DOG BISCUITS!!!!! I will never change banks, EVER. GO AND GET AN ACCOUNT…you won’t look back. Reviewed on: 3rd April 2023

Metro Bank all the way!

5
I’ve been with Metro bank for so many years I don’t even remember how long. I moved over pretty soon after the bank launched. The service is brilliant and I have recommended it to everyone I know. Reviewed on: 3rd April 2023

The fastest and best bank

5
Metro bank is the best for all services they are quick, polite and friendly Reviewed on: 3rd April 2023

Best bank I've ever had

5
I've had both personal and business accounts with metro Bank and I've not had any issues. Reviewed on: 3rd April 2023

AAA services

5
Metro bank so much easy to use and get help if there any problems unlike most other bank you have to wait week to get help but metro sorts the problem out ASAP Reviewed on: 3rd April 2023

Best

5
Highly recommend Metro bank. The customer is very kind, friendly and respectful. I have been with metro for a year and so so far the best bank in the United Kingdom Reviewed on: 3rd April 2023

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