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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Best Bank

5
Best Customer Service 24 Hours. Open everyday of the week make it easier to access bank. Reviewed on: 3rd April 2023
OSARIEME EBOIGBE's avatar
OSARIEME EBOIGBE

Best customer service

5
Best customer service and very helpful and cooperative staff Reviewed on: 3rd April 2023
Hussain Vidhani's avatar
Hussain Vidhani

Best bank

5
The Metro Bank is the best in all aspects, in addition to being found in several places in the city. Reviewed on: 3rd April 2023
Stephanie Viola 's avatar
Stephanie Viola

Excellent customer service

5
I love metro bank it’s always been good. They treat everyone equally and i have also recommended my dad and mom in the same bank they love it too. Hope to get the same through out Reviewed on: 3rd April 2023
Maria Fernandes's avatar
Maria Fernandes

Overall it is good

5
App security felicities are good Reviewed on: 3rd April 2023
Mani Kiran Kathireddy's avatar
Mani Kiran Kathireddy

Lovely customer service

4
Good service if you go personally in the bank, but the app is not too complex. Reviewed on: 3rd April 2023
Raluca T.'s avatar
Raluca T.

A bank that is open when you need it

5
Metro staff are professional and helpful. Also I am very happy that they open late and in Sunday's so I can get all my banking done when convenient to me. The 'older' banks need to learn from Metro. Reviewed on: 3rd April 2023
Lucy P's avatar
Lucy P

Great service

5
I would like to take this opportunity to just say how great Meteo bank have been to me personally as I find it very hard to use technology and when I call them for help they do not judge me and help me with every thing I need Reviewed on: 3rd April 2023
Nick Clarke 's avatar
Nick Clarke

Great

5
Does what it’s supposed to do, no hidden charges or anything else Reviewed on: 3rd April 2023
Amir Hussein's avatar
Amir Hussein

Best Bank

5
One of if not the best. if you need to speak to or visit your bank after normal working hours then you’re in luck you can pop in and get seen to or alternatively you can just use the mobile app. I have no complaints Reviewed on: 3rd April 2023
Ivan Anderson's avatar
Ivan Anderson

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