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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Been with this bank for years and have never let me down

I have been with metro for over 5 years now and they have helped through everything I may need including loans, savers account, etc I have recommended half my family to this bank and now we all bank with them together! #1 bank I would highly recommend for anyone who is looking to transfer and receive the best experience when banking! Especially on their banking app! Reviewed on: 3rd April 2023

Quick process

Hi staff are quick and he very polite while you in bank and always smiling with office of any support. Reviewed on: 3rd April 2023

Great customer service

awesome bank, never kept on hold, decent app Reviewed on: 3rd April 2023

Fantastic

I find very excellent team, very helpful, I very satisfied 100% Reviewed on: 3rd April 2023

Friendly and convenient

Staff in local branch are very helpful with a friendly attitude and the branch is accessible seven days a week....brilliant Reviewed on: 3rd April 2023

Most accessible, friendly bank in the High St

Always easy to speak to someone if you have a problem-plus they are open 7 days a week which is great! Reviewed on: 3rd April 2023

Great customer assistance

Top notch customer service, quick set up etc. Reviewed on: 3rd April 2023

Metro Bank is amazing

Metro bank always work on helping me and answering any queries that I have. I’ve been with them for 5 years now and it’s honestly the best bank that I’ve been with. Thank you Metro! Reviewed on: 3rd April 2023

Best service provider

Never faced any problem with the services. They provide. Reviewed on: 3rd April 2023

Good services

Provide better service compared to other bank that I use Reviewed on: 3rd April 2023

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