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Metro Bank: Current account reviews

View other Metro Bank products
4.80
Based on 10,580 reviews, last reviewed 10th Jul 2026
100% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026
Irena h's avatar
Irena h

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
Read all reviews Write a review

About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Great customer assistance

5
Top notch customer service, quick set up etc. Reviewed on: 3rd April 2023
Naumaan's avatar
Naumaan

Metro Bank is amazing

5
Metro bank always work on helping me and answering any queries that I have. I’ve been with them for 5 years now and it’s honestly the best bank that I’ve been with. Thank you Metro! Reviewed on: 3rd April 2023
Vee's avatar
Vee

Best service provider

5
Never faced any problem with the services. They provide. Reviewed on: 3rd April 2023
Waseh Khilji's avatar
Waseh Khilji

Good services

5
Provide better service compared to other bank that I use Reviewed on: 3rd April 2023
A OA's avatar
A OA

An exemplary bank which other banks should learn from

5
Metro bank is a very good bank that places the customer first. All the decision made puts the customer in consideration as they're open Mon-Sun, work till late, customer service is excellent. Most issues can be solved on the phone in the comfort of your home or anywhere which decongested the banks that even If you go to the bank, you'll be answered almost instantly. No queues at all. A very great bank that can be recommended to others. Reviewed on: 3rd April 2023
Muhammad Bello's avatar
Muhammad Bello

metro back is the best

5
mnetro bank is the best I'd recommend it to everyone Reviewed on: 3rd April 2023
ldieg.0's avatar
ldieg.0

Awesome

5
Very good customer service. Quick print of Debit Cards on the store. Easy access to stores. Store opens 7 days a week. Reviewed on: 3rd April 2023
Moumita Roy Adhikari 's avatar
Moumita Roy Adhikari

Good

5
very good bank, quality services offered to customers, any problem is solved very easily and you are helped if you need it! Reviewed on: 3rd April 2023
Cornelia vasilca's avatar
Cornelia vasilca

Good

5
Very good Reviewed on: 3rd April 2023
Laurentiu Badita's avatar
Laurentiu Badita

Helpful Staff

5
Staff have gone out of their way to help me. All I had to do was sign afew forms nad they did al the rest to transfer money from another bank, which was not very helpful. Reviewed on: 3rd April 2023
Kartar Singh's avatar
Kartar Singh

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