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Metro Bank: Current account reviews

View other Metro Bank products
4.83
Based on 10,576 reviews, last reviewed 25th Mar 2026
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026
Petr's avatar
Petr

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
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Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

An exemplary bank which other banks should learn from

5
Metro bank is a very good bank that places the customer first. All the decision made puts the customer in consideration as they're open Mon-Sun, work till late, customer service is excellent. Most issues can be solved on the phone in the comfort of your home or anywhere which decongested the banks that even If you go to the bank, you'll be answered almost instantly. No queues at all. A very great bank that can be recommended to others. Reviewed on: 3rd April 2023
Muhammad Bello's avatar
Muhammad Bello

metro back is the best

5
mnetro bank is the best I'd recommend it to everyone Reviewed on: 3rd April 2023
ldieg.0's avatar
ldieg.0

Awesome

5
Very good customer service. Quick print of Debit Cards on the store. Easy access to stores. Store opens 7 days a week. Reviewed on: 3rd April 2023
Moumita Roy Adhikari 's avatar
Moumita Roy Adhikari

Good

5
very good bank, quality services offered to customers, any problem is solved very easily and you are helped if you need it! Reviewed on: 3rd April 2023
Cornelia vasilca's avatar
Cornelia vasilca

Good

5
Very good Reviewed on: 3rd April 2023
Laurentiu Badita's avatar
Laurentiu Badita

Helpful Staff

5
Staff have gone out of their way to help me. All I had to do was sign afew forms nad they did al the rest to transfer money from another bank, which was not very helpful. Reviewed on: 3rd April 2023
Kartar Singh's avatar
Kartar Singh

Is the best Bank ever

5
Customer service is very helpful and efficient Reviewed on: 3rd April 2023
Diamond Diamond's avatar
Diamond Diamond

Excellent staff

5
The staff are excellent and always happy to help. Reviewed on: 3rd April 2023
Jude's avatar
Jude

Amazing Customer Service

5
I have a bank account and I also have a box for my belongings. Every time I go to my safe deposit box I am always treated so well and the staff at the Chiswick Branch are absolutely amazing. Thank you to all the staff at Chiswick. Reviewed on: 3rd April 2023
Balvinder Bir's avatar
Balvinder Bir

Best bank ever

5
Opening times and service at metro bank is always 5 star. Receive your new lost bank card on the spot. Overall best bank I have banked with. Reviewed on: 3rd April 2023
Laila Derrazi's avatar
Laila Derrazi

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