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Metro Bank: Current account reviews

View other Metro Bank products
4.81
Based on 10,581 reviews, last reviewed 20th Aug 2026
100% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

good bank, good service, easy and accessible online... good bank, good service, easy and accessible online and mobile banking Reviewed on: 20th August 2026
gancho b's avatar
gancho b

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026
Rob Leo's avatar
Rob Leo
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10581)

Good

5
Very good Reviewed on: 3rd April 2023
Laurentiu Badita's avatar
Laurentiu Badita

Helpful Staff

5
Staff have gone out of their way to help me. All I had to do was sign afew forms nad they did al the rest to transfer money from another bank, which was not very helpful. Reviewed on: 3rd April 2023
Kartar Singh's avatar
Kartar Singh

Is the best Bank ever

5
Customer service is very helpful and efficient Reviewed on: 3rd April 2023
Diamond Diamond's avatar
Diamond Diamond

Excellent staff

5
The staff are excellent and always happy to help. Reviewed on: 3rd April 2023
Jude's avatar
Jude

Amazing Customer Service

5
I have a bank account and I also have a box for my belongings. Every time I go to my safe deposit box I am always treated so well and the staff at the Chiswick Branch are absolutely amazing. Thank you to all the staff at Chiswick. Reviewed on: 3rd April 2023
Balvinder Bir's avatar
Balvinder Bir

Best bank ever

5
Opening times and service at metro bank is always 5 star. Receive your new lost bank card on the spot. Overall best bank I have banked with. Reviewed on: 3rd April 2023
Laila Derrazi's avatar
Laila Derrazi

Many

4
Metro is very simple to open ur account online n no complaints or complications Reviewed on: 3rd April 2023
ANTONIO 's avatar
ANTONIO

Best banking in UK

5
The best experience I’ve had in years. After switching from Santander I have the best customer service experience, an easy-to-use app and reliable navigation through the website. Reviewed on: 3rd April 2023
Dilyana Marinova's avatar
Dilyana Marinova

The best

5
All the time on time, the best bank, I love ❤️ Reviewed on: 3rd April 2023
Maria grecu 's avatar
Maria grecu

The best

5
Very easy and helpful bank.and so easy and good on opening times. Reviewed on: 3rd April 2023
Patrickdaviesmurphy@gmail.com's avatar
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