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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,580 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

top notch

great bank best in fact love everything about them been with them since they first opened Reviewed on: 3rd April 2023

Transfer

It’s very fast working and very nice Reviewed on: 3rd April 2023

Awesome

Easy to use app and call centre very helpful, and the bank is always open it seems. and open on a sunday!. Awesome Reviewed on: 3rd April 2023

Simple to use everyday current account

I love the fact you can pop in to replace cards to speak to someone at any time. It’s a bit like old fashioned banking Reviewed on: 3rd April 2023

Easy to use the app

The app is extremely easy to use and staff in my main back are always friendly and very helpful Reviewed on: 3rd April 2023

Best bank ever!!!

Fabulous bank, have been withanother bank for over 30 years and changed to metro bank and never looked back!!! Convenient! Open 7 days a week! Great customer service! 10 out of 10 for me and hope they win!!! Reviewed on: 3rd April 2023

Best Bank

I find metro bank standards very high to other high street banks and the customer service is always super. The are are very patient and informative always keeping me updated and recommended ways to best manage my finances in the current financial market. Reviewed on: 3rd April 2023

Best bank I have had

Always quick and easy to use, customer service always on top. Reviewed on: 3rd April 2023

Quick, easy and efficient

I got rejected from several banks, for no reason for a under 18’s account. Metro accepted me, created an account and printed the card in store in the same day, no hassle. Best bank honestly. Reviewed on: 3rd April 2023

Excellent service

My experience with metro bank is excellent Reviewed on: 3rd April 2023

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