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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Easy to use the app

The app is extremely easy to use and staff in my main back are always friendly and very helpful Reviewed on: 3rd April 2023

Best bank ever!!!

Fabulous bank, have been withanother bank for over 30 years and changed to metro bank and never looked back!!! Convenient! Open 7 days a week! Great customer service! 10 out of 10 for me and hope they win!!! Reviewed on: 3rd April 2023

Best Bank

I find metro bank standards very high to other high street banks and the customer service is always super. The are are very patient and informative always keeping me updated and recommended ways to best manage my finances in the current financial market. Reviewed on: 3rd April 2023

Best bank I have had

Always quick and easy to use, customer service always on top. Reviewed on: 3rd April 2023

Quick, easy and efficient

I got rejected from several banks, for no reason for a under 18’s account. Metro accepted me, created an account and printed the card in store in the same day, no hassle. Best bank honestly. Reviewed on: 3rd April 2023

Excellent service

My experience with metro bank is excellent Reviewed on: 3rd April 2023

Great service

Excellent service never any complaints Reviewed on: 3rd April 2023

Helpful and Convenient

The staff are amazingly helpful and friendly when I forgot my online banking details.I had access to my account within 1 minute of talking to a customer service representative.I’ll definitely recommend this bank to my family and friends.Thank you Metro Bank. Reviewed on: 3rd April 2023

Very easy and secure mobile app

Very easy and secure mobile app. Good service . Reviewed on: 3rd April 2023

Overall the best bank I have ever seen.

Best customer service. Opening hours are great even on Sunday. Best atmosphere and location. Reviewed on: 3rd April 2023

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