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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Very good

Fast and easy. Reviewed on: 3rd April 2023

Best High St Bank

The best high street bank in Chelmsford, friendly service, open 7 days a week Reviewed on: 3rd April 2023

Service

The best bank to be with, I been with metro since I was 16 and am always happy with their service. I would recommend metro bank to everyone!!! Reviewed on: 3rd April 2023

Amazing

Amazing service both online and in branch. The opening days and hours suit me which is ideal. Whenever I go in to a branch I'm always greeted with a smile and am always left 100% satisfied with the service. Reviewed on: 3rd April 2023

Supper services

I'm 18 years old ,student at west Thames college,studying health and social care,works like a care, worked like a customer service. Reviewed on: 3rd April 2023

Card issue

They sorted out my card issues without stress. Reviewed on: 3rd April 2023

So easy

It's easy to open and run an account, they have bright and airy branches with friendly staff that are open at convenient times. The app is grasset too. Reviewed on: 3rd April 2023

Professional

Professional and helpful staff which really convince the bank open 7 days a week Reviewed on: 3rd April 2023

Excellent service

Bank is amazeing first class service seen straight away staff where friendly an very helpful what more can u ask for Reviewed on: 3rd April 2023

top of top

this is bank everyone wait for Reviewed on: 3rd April 2023

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