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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Open Seven Days A Week

This is the only bank open seven days a week. Reviewed on: 3rd April 2023

Best Bank

Open everyday till late , overall good customer service . Reviewed on: 3rd April 2023

Amazing customer service

I cannot write enough on the professional staff and really high standard quick services metro bank provides Reviewed on: 3rd April 2023

Quick and responsive

Never human faults unless it’s system fit online banking and they constantly update their eebsute Reviewed on: 3rd April 2023

Prrfect

Work fast ,good experience. Hopefully bank Reviewed on: 3rd April 2023

Current account

I was new in the country, needed a bank account to apply for a job, tried a few other banks and was told I didn't qualify for an account at present. Went into Metro and they went out of their way to help me. I was made to feel welcome after all the negative comments before. A current account was opened in my name which then enabled me to apply for jobs and I have never looked back only forwards. The staff at Metro bank are so friendly and willing to help with small issues as well as large ones. I am really happy other places turned me away as I would probably never been lucky enough to experience the efficiency of this wonderful bank. METRO Bank rocks!!!!!!! Reviewed on: 3rd April 2023

Easy usage

Easy transfer to the bank and quick responses when I need help with opening accounts and enquiries Reviewed on: 3rd April 2023

Best bank around

What's not to love about the Metro bank, open 7 days a week, some have a drive through too (makes life so much more simpler and convenient), if you lose your card another can be printed there and then, customer service is brilliant and a bonus it's red, white and blue Reviewed on: 3rd April 2023

would 100% recommend

every time i am met with nice helpful staff, great app that is easy to use as well for online banking, i would definitely recommend metro bank! Reviewed on: 3rd April 2023

Easy and Reliable

A bank that is always accessible with a seamless service. Reviewed on: 3rd April 2023

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