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Metro Bank: Current account reviews

View other Metro Bank products
4.86
Based on 10,576 reviews, last reviewed 23rd Jan 2026
400% increase in 5 star reviews
in the past 90 days
200% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026
Stefan Horvath 's avatar
Stefan Horvath

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026
Anton's avatar
Anton
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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Nice and simple friendly team

5
Never problem with tham I just lost my card next day was arrive a new Reviewed on: 3rd April 2023
Nandor Acs's avatar
Nandor Acs

Great customer services

5
Very easy to open an account for my daughter and great communication. Good customers services… Reviewed on: 3rd April 2023
Maria Taylor's avatar
Maria Taylor

Staff are very helpful

5
The 2 branches I use the staff are very helpful and welcoming Reviewed on: 3rd April 2023
Jackie Young 's avatar
Jackie Young

TOP

5
TOP EMPLOYER HEAD OF FRONT DESK MANAGER Reviewed on: 3rd April 2023
Gianni Bruzzese's avatar
Gianni Bruzzese

Support with my current account

5
The Metro Bank have gone over and above to support me with my current account when another bank thought that I had been scammed. They are doing everything possible to help me get my life back on track Reviewed on: 3rd April 2023
Susan Ann Cade's avatar
Susan Ann Cade

Amazing bank and awesome staff very helpful with everything

5
I have had problems with other banks before but since being with metro its changed my mind about banks I have help everytime I need it staff are very polite amazing to be a customer with such a wonderful bank. Reviewed on: 3rd April 2023
Jennifer stiff's avatar
Jennifer stiff

Excellent of mobile banking

5
Metro bank give excellent service to customers Reviewed on: 3rd April 2023
Sri Ravula's avatar
Sri Ravula

Toy town bank

1
Refused to let me pay my own cash in to my own account even though I could prove, when asked where it came from???? Have to wait at least an hour every time you want to access your SDB. Needless to say I’ve closed the account and gone back with grown ups bank. Reviewed on: 3rd April 2023
Rowan Charnick's avatar
Rowan Charnick

Nice and helpful staff, easy app

5
Every time I need help, the staff was very kindly and helpful. They are treating me with respect and they cared about my issues. The app, as well, is working quick and it’s very easy to use it. I really recommend this bank! ❤️ Reviewed on: 3rd April 2023
Ana Maria Mihaela Epure's avatar
Ana Maria Mihaela Epure

Outstanding bank

5
Always open from early till late, any issues you can ring anytime and customer service are always helpful Reviewed on: 3rd April 2023
HAYDN Jones's avatar
HAYDN Jones

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