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Metro Bank: Current account reviews

Name: Current account
Rating: 4.83 (10576 reviews)

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4.83

Based on 10,576 reviews, last reviewed 25th Mar 2026

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

New debit card Current account it’s ok. Only one thing is not comfortable like few years ago. Now it’s not possible get new debit card at the branch. They can sent i... Read more Reviewed on: 25th March 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10576)

Their costumer service is brilliant

I have always had the help I needed it doesn’t matter how small it is. The atmosphere is really good and the staff are brilliant Reviewed on: 3rd April 2023

Nice and simple friendly team

Never problem with tham I just lost my card next day was arrive a new Reviewed on: 3rd April 2023

Great customer services

Very easy to open an account for my daughter and great communication. Good customers services… Reviewed on: 3rd April 2023

Staff are very helpful

The 2 branches I use the staff are very helpful and welcoming Reviewed on: 3rd April 2023

TOP

TOP EMPLOYER HEAD OF FRONT DESK MANAGER Reviewed on: 3rd April 2023

Support with my current account

The Metro Bank have gone over and above to support me with my current account when another bank thought that I had been scammed. They are doing everything possible to help me get my life back on track Reviewed on: 3rd April 2023

Amazing bank and awesome staff very helpful with everything

I have had problems with other banks before but since being with metro its changed my mind about banks I have help everytime I need it staff are very polite amazing to be a customer with such a wonderful bank. Reviewed on: 3rd April 2023

Excellent of mobile banking

Metro bank give excellent service to customers Reviewed on: 3rd April 2023

Toy town bank

Refused to let me pay my own cash in to my own account even though I could prove, when asked where it came from???? Have to wait at least an hour every time you want to access your SDB. Needless to say I’ve closed the account and gone back with grown ups bank. Reviewed on: 3rd April 2023

Nice and helpful staff, easy app

Every time I need help, the staff was very kindly and helpful. They are treating me with respect and they cared about my issues. The app, as well, is working quick and it’s very easy to use it. I really recommend this bank! ❤️ Reviewed on: 3rd April 2023

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