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Metro Bank: Current account reviews

Name: Current account
Rating: 4.80 (10579 reviews)

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4.80

Based on 10,579 reviews, last reviewed 10th Jul 2026

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

4

I'm calling all the time to unblock my card when I t... I'm calling all the time to unblock my card when I told them to stop the direct debit transaction Reviewed on: 13th June 2026

Latest lowest rating:

1

Poor service and unfair account closure. On 20 May 2026, I visited Metro Bank’s Bishopsgate branch (117–121 Bishopsgate, London EC2M 3TL) to resolve an issue with a replacement debit card tha... Read more Reviewed on: 10th June 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

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Metro Bank Current account reviews (10579)

Polite staff they are friendly and allways help you

I was scam and the bank manager was so nice helpful in every way also help me sort it all out. Reviewed on: 3rd April 2023

Easy and supportive banking

Everytime I have an issue or need some help Metrobank have been quick to provide assistance and support where necessary Reviewed on: 3rd April 2023

Best bank

One of the best bano of the UK great service Reviewed on: 3rd April 2023

Open 7 days a week

That I can go in to your store after work even on sundaysits that easy Reviewed on: 3rd April 2023

Their costumer service is brilliant

I have always had the help I needed it doesn’t matter how small it is. The atmosphere is really good and the staff are brilliant Reviewed on: 3rd April 2023

Nice and simple friendly team

Never problem with tham I just lost my card next day was arrive a new Reviewed on: 3rd April 2023

Great customer services

Very easy to open an account for my daughter and great communication. Good customers services… Reviewed on: 3rd April 2023

Staff are very helpful

The 2 branches I use the staff are very helpful and welcoming Reviewed on: 3rd April 2023

TOP

TOP EMPLOYER HEAD OF FRONT DESK MANAGER Reviewed on: 3rd April 2023

Support with my current account

The Metro Bank have gone over and above to support me with my current account when another bank thought that I had been scammed. They are doing everything possible to help me get my life back on track Reviewed on: 3rd April 2023

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