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Metro Bank: Current account reviews

Name: Current account
Rating: 4.86 (10576 reviews)

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4.86

Based on 10,576 reviews, last reviewed 23rd Jan 2026

400% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Good experience in personality and protection on sta... Good experience in personality and protection on staff are very amazing their are amazing by the way Reviewed on: 23rd January 2026

Latest lowest rating:

1

Metro knows nothing about account switching I used the the account switching service to move my current acc to a new bank. Metro did not move my overdraft balance to my new bank and marked my ac... Read more Reviewed on: 22nd January 2026

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About this product

The Metro current account can be opened online or in-person at a branch.

With same-day account opening, you can apply and open your account on the same day providing relevant checks have passed. There are no monthly fees to pay and you can see how you’re using your money with the insights tool in the app.

Metro current account reviews help you find out what it’s really like to be a customer. If you’ve used Metro before, you can also leave a review and share your experience.

Metro Bank Current account reviews (10576)

Review of the Metro Bank, Current account:

Current account.

They are always efficient, approachable and pleasant. it is exactly what I would wish a current account to be. Reviewed on: 14th August 2024

So easy

It's easy to open and run an account, they have bright and airy branches with friendly staff that are open at convenient times. The app is grasset too. Reviewed on: 3rd April 2023

Professional

Professional and helpful staff which really convince the bank open 7 days a week Reviewed on: 3rd April 2023

Excellent service

Bank is amazeing first class service seen straight away staff where friendly an very helpful what more can u ask for Reviewed on: 3rd April 2023

top of top

this is bank everyone wait for Reviewed on: 3rd April 2023

Open Seven Days A Week

This is the only bank open seven days a week. Reviewed on: 3rd April 2023

Best Bank

Open everyday till late , overall good customer service . Reviewed on: 3rd April 2023

Amazing customer service

I cannot write enough on the professional staff and really high standard quick services metro bank provides Reviewed on: 3rd April 2023

Quick and responsive

Never human faults unless it’s system fit online banking and they constantly update their eebsute Reviewed on: 3rd April 2023

Prrfect

Work fast ,good experience. Hopefully bank Reviewed on: 3rd April 2023

Current account

I was new in the country, needed a bank account to apply for a job, tried a few other banks and was told I didn't qualify for an account at present. Went into Metro and they went out of their way to help me. I was made to feel welcome after all the negative comments before. A current account was opened in my name which then enabled me to apply for jobs and I have never looked back only forwards. The staff at Metro bank are so friendly and willing to help with small issues as well as large ones. I am really happy other places turned me away as I would probably never been lucky enough to experience the efficiency of this wonderful bank. METRO Bank rocks!!!!!!! Reviewed on: 3rd April 2023

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